I DIDN'T HAVE TO WAIT AND WAIT AGES, MY ITEMS ARRIVED WITHIN 18HOURS EVEN THOUGH HAVE TO PAY THAT LITTLE EXTRA, IT JUST SEEMS TO BE WELL WORTH IT, WILL LET YOU KNOW HOW I get on with it.
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Veja o que dizem as avaliações
I have had medications prescribed through this company for a while now and overall the service has been excellent. The customer service is very helpful. Prescriptions are fulfilled promptly and deli... Ver mais
I've been ordering my medication with them for a few years now, they are always reliable and speedy. The customer service team are excellent, if I have ever had a problem or query, they have dealt wit... Ver mais
Inconsistent communication from different organisations regarding the order. Slow delivery compared with WebMed. I ordered a year's supply and got old stock which goes out of date 12.26. Waste of mone... Ver mais
Detalhes da empresa
Escrito pela empresa
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Informações de contato
1 Hawthorn Park, LS14 1PQ, Leeds, Reino Unido
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Excelente
633 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick and easy
Very quick and easy. No fuss, I email my order and receive it within a couple of days. Will definitely keep using CloudRx.
14 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your lovely review.
We're delighted to hear that you find our service quick, easy, and hassle-free. Making the prescription ordering process as simple and convenient as possible is exactly what we aim for, so it's wonderful to know we're achieving that for you.
We really appreciate your continued trust in CloudRx and look forward to supporting you with your future orders.
Thank you for taking the time to share your feedback.
— The CloudRx Team
Polite speedy service
When I phoned to enquire about my prescription the person on the phone was polite and helpful. He quickly arranged for a payment email to be sent to me which meant I could arrange for next day delivery! Goods arrived on time the next day, excellent service.
14 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your wonderful review.
We're delighted to hear that our team was able to assist you promptly and that you found our service both polite and helpful. It's great to know that arranging the payment and next-day delivery was a smooth process, and that your prescription arrived on time as expected.
We really appreciate you taking the time to share your experience and are pleased we could provide the level of service you deserved.
— The CloudRx Team
Easy process and quick response and…
Easy process and quick response and delivery
16 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for taking the time to leave a review.
We're pleased to hear that you found the process easy and that you were happy with the speed of both our response and delivery. Providing a straightforward and efficient service is something we strive for, so it's great to know we met your expectations.
— The CloudRx Team
I emailed about my repeat prescription…
I emailed about my repeat prescription and it was sorted within hours. Very speedy service
12 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind review. We're delighted to hear that your repeat prescription query was resolved so quickly and that you were happy with the service.
Our team works hard to respond to requests as promptly as possible, so it's great to know this made a positive difference to your experience.
Thank you for taking the time to share your feedback.
— The CloudRx Team
Just the worst so called ‘pharmacy’
Just the worst so called ‘pharmacy’, more like run from a small room, by one person. Extortionate fraudulent delivery costs advertised that fall way below expectation. Shocking non-existent customer service with a strong wiff of entitlement. AVOID AVOID AVOID if you need a professional to deliver your urgent medication. This is definitely not the place for you.
14 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Hello,
Thank you for taking the time to review CloudRx. All comments are greatly appreciated and any feedback received is used in a constructive manner.
We apologise for the lack of care and customer service you have received in this instance.
Please can you provide a few more details as to the non existent customer service we provided?
This will aid us in ensuring the lack of attention to detail will never occur again, we would also like to investigate this internally so we can review our processes if necessary.
Once again we extend our apologies as a business, pharmacy and customer service team - we have strong set of moral values which we pride ourselves on and our duty of care extends to each and every patient we are responsible for.
Thank you.
Ordering and payment is very easy
Ordering and payment is very easy , I normally send a request by email and the product is sent the same day after they have sent a payment link which is immediate after the initial request
Brilliant service 👍🏻
11 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your fantastic review.
We’re delighted to hear that you find the ordering and payment process easy and efficient, and that our team has been able to provide such a smooth service for you. It’s great to know the quick payment links and same-day dispatch have made things convenient.
We really appreciate your support and kind comments — thank you again!
— The CloudRx Team
Resposta da CloudRx
Thank you for your lovely feedback.
We’re so pleased to hear you’re happy with the service you receive from us. Your continued support is truly appreciated, and we look forward to helping you again in the future.
— The CloudRx Team
Always an amazing team
Always an amazing team, always willing to answer any questions. They take their time to listen to anything you ask. Incredible people and great service. My preferred chemist for my prescriptions . Thank you so much for your continued support and help with anything I need.
8 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your kind words and continued support.
We’re incredibly grateful for your feedback and are delighted to hear that you’ve had such positive experiences with our team. Providing caring, supportive service and taking the time to help our patients is extremely important to us, so your comments truly mean a lot.
Thank you for choosing us as your preferred pharmacy — it’s always a pleasure to assist you.
— The CloudRx Team
Swift & easy
I rang for my repeat prescription rather than using the website. It was emailed straight away & I put through payment within 10 minutes of the call. Items received next day - despite it being a Saturday - & I’m delighted with both the ease & swiftness of the service.
8 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you so much for your lovely review.
We’re delighted to hear that you found the process swift and easy, and that your prescription was received so quickly — especially over the weekend. It’s great to know our team could make the process smooth and convenient for you.
We really appreciate your feedback and look forward to helping you again in the future.
— The CloudRx Team
Prompt and reliable company
I’ve had my prescriptions of HRT from CloudRx for a few years and have always had a very good experience with them . They are prompt is processing my order and delivery is always quick . Very good
8 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your great feedback. We’re delighted to hear that you’ve had such a consistently good experience with us over the years. It’s great to know your prescriptions are processed promptly and that delivery is always quick. We really appreciate your continued support.
— The CloudRx Team
Fast, efficient service
Reliable, fast service. I only had one occasion, when I needed to contact them about an order, and they responded quickly and sorted it out.
12 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you’ve found our service reliable and efficient, and that when you needed support, our team responded quickly and resolved the issue for you. We really appreciate your support and are glad we could help.
— The CloudRx Team
So easy to use.
So easy to use.! Just an email and they send a link for payment quickly and prescription arrives with a couple of days. No hassle no stress .. very good service indeed. A welcome change.
9 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind feedback. We’re delighted to hear that you find the process so easy and stress-free, from placing your request to receiving your prescription. It’s great to know the service has been smooth and efficient for you. We really appreciate your support and are glad we could provide a positive experience.
— The CloudRx Team
Excellent
Excellent. Good communication. Fast delivery. Thank you
1 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind feedback. We’re delighted to hear that you experienced excellent service, good communication, and fast delivery. We really appreciate your support and are glad we could help.
— The CloudRx Team
Ordered from an online pharmacy which…
Ordered from an online pharmacy which was supposed to be fulfilled by cloudRX and haven’t received my medication. I contacted them and they confirmed they are partners but are referring me back to a website which has been shutdown as a scam. This makes them complicit in the fraud.
1 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how concerning this situation must be. To clarify, CloudRx only dispenses prescriptions that are received directly through authorised and verified clinical partners and legitimate prescribing channels. We are not associated with, nor do we have control over, external websites that may incorrectly claim to be linked to us or have since been identified as fraudulent or shut down.
If you believe you have been affected by a scam website, we strongly recommend reporting it to Action Fraud (UK) and contacting your bank or payment provider immediately for advice. If you would like us to review your specific case further, please contact our team directly with any order details so we can investigate properly.
We take matters like this extremely seriously and appreciate you bringing it to our attention.
— The CloudRx Team
Cloud Rx are always professional & quick to respond
Cloud Rx are always professional and quick to respond each time I deal with them with a first class service, including email responses, order confirmations and deliveries are received within a short time period - very happy customer here, thku
1 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your lovely feedback. We’re delighted to hear that you consistently find our team professional and quick to respond, and that you’ve had a first-class experience with our email communications, order confirmations, and timely deliveries. We really appreciate your continued support and are glad to have you as a happy customer.
— The CloudRx Team
Really professional
Super fast, very responsive. Very satisfied.
27 de abril de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind feedback. We’re delighted to hear that you found our service professional, super fast, and very responsive. We really appreciate your support and are glad you’re very satisfied.
— The CloudRx Team
ordering is quick and easy
ordering is quick and easy, i find them very professional and efficient, good arrived on time with no issues
5 de maio de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind feedback. We’re pleased to hear that you find the ordering process quick and easy and that our team comes across as professional and efficient. It’s great to know your order arrived on time with no issues. We really appreciate your support.
— The CloudRx Team
Resposta da CloudRx
Thank you for your feedback. We’re delighted to hear that you found our service fast and reliable. We really appreciate your support and are glad we could help.
— The CloudRx Team
Prompt service
Made the request and had my medication delivered the next day.
27 de abril de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your feedback. We’re delighted to hear that you received prompt service and that your medication arrived the next day as expected. We really appreciate your support and are glad we could help.
— The CloudRx Team
Consistently good service
Consistently good service. Ordering process is quick and easy with speedy dispatch of items.
25 de abril de 2026
Avaliação não solicitada
Resposta da CloudRx
Thank you for your kind feedback. We’re delighted to hear that you consistently receive good service and find the ordering process quick and easy, with speedy dispatch of your items. We really appreciate your support.
— The CloudRx Team
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