Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

The heaters are ok but we bought the recommended model for double the room size and thanks to the totally useless app, it barely manages the rooms we have. The app is uncontrollable, makes up wh... Ver mais

Avaliado com 2 de um total de 5 estrelas

Its the second exostrad iq ceramic radiator I've had (they replaced the first) and the therstat just doesn't work properly. The temperature jumps around, notably when you change programme. Ive had to... Ver mais

Avaliado com 5 de um total de 5 estrelas

My old Flomasta towel radiator stopped working, so I needed a replacement. I got an Ecostrad Fina-E iQ, which looks identical to the old one but has a wifi-connected thermostat. It uses the Tuya Smart... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good quality heaters that arrive is bomb-proof packaging. Very simple to install using the template guide. Had them up and running and connected to wi-fi in no time. My only real criticisms are t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de Eletrônicos
  2. Fornecedor de Equipamentos e Sistemas de Aquecimento

Escrito pela empresa

Pioneers in the manufacture of market leading, high specification electric heating solutions. With a comprehensive suite of products and a solution for every budget, all designed with ease of use and simplicity of installation in mind. Ecostrad’s range boasts a variety of smart solutions, including WiFi ceramic core electric radiators, app-enabled designer electric radiators, smart electric heaters, high efficiency German electric radiators, smart infrared heaters and more.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Highly Recommend these Heaters.

Easy ordering, Product descriptions easy to understand and compare. Order came in good time & the actual Product is great. I have had many comments on how warm the house is

24 de janeiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Paula.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Prompt well packaged delivery

Prompt well packaged delivery. Simple installation instructions. Radiator easily provides the heat required (calculator on your website worked a treat.)

1 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback David.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Nice

Good quality heaters that arrive is bomb-proof packaging. Very simple to install using the template guide.
Had them up and running and connected to wi-fi in no time.
My only real criticisms are that the app doesn't display when the heaters are actually heating and that there is no option to set the time in 30-minute intervals (meaning I can't get the full benefit of E7 off-peak times)

1 de fevereiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Robert.
We are pleased you are happy with your purchase. If you would like any technical assistance regarding the programming please contact the retail establishment or wholesaler from which you purchased the product they may be able to offer some advice.

Avaliado com 5 de um total de 5 estrelas

Electric panel heater

Nice looking panel heater
Wi fi connection next day delivery
Easy installation

21 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Geoff.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Ecostrad towel radiator works great with Home Assistant

My old Flomasta towel radiator stopped working, so I needed a replacement. I got an Ecostrad Fina-E iQ, which looks identical to the old one but has a wifi-connected thermostat. It uses the Tuya Smart app, which is quite common for these kinds of devices. There's a Tuya Integration for Home Assistant, so I was very easily to able to add the new radiator to my Home Assistant dashboard and program it switch on and off at specific times of the day. I've had it for a couple of months now and it's working very well.

9 de janeiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Kev.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with. Radiator arrived promptly and well packaged with good, clear instructions. Great follow up customer service too.

2 de dezembro de 2024
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Lisa.
We are pleased you are happy with your purchase and the service received.

Avaliado com 5 de um total de 5 estrelas

I’ve been gradually swapping from gas…

I’ve been gradually swapping from gas to electric and making improvements to the insulation during the process to offset the difference in fuel price. My boiler is on its last legs and I find that rather than getting a new one at huge expense, I can buy one heater at a time. I buy the legs for the heater so that I can work out the best kW size for each room. I’m on a very low income and live alone, so am doing it slowly. Ecostrad heaters are great. They heat fairly quickly, cool fairly slowly and have many different functions depending on how often the room is used and how warm you want it. The heater can be turned on using Wifi, program, accessed on an app, or manually with a simple click of the screen. There is a child lock setting too.
I recommend Ecostrad heaters. I have 4 of them of different sizes. If you’re on a small income, I recommend starting with the smallest (500w) as that is sufficient for each of my upstairs rooms, the largest room being approx. 4.5 x 4 metres.

20 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Annelise.
We are pleased you are happy with your purchases.

Avaliado com 5 de um total de 5 estrelas

Ecostrad Fina-E iQ WiFi Electric Towel Rail

The radiator fits perfectly in my small bathroom and is smart and modern. The temperature is controlled from my phone via Wi-Fi which is neat , plan ahead it takes a little time to warm up but when it does , towels dry and the room is toasty. The delivery was speedy and so far all is well with the product

6 de fevereiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback David.
We are pleased you are happy with your purchase.

Avaliado com 4 de um total de 5 estrelas

Excellent service

Excellent service , quick delivery good looking product only downside is they are not cheap to run , they use a lot of electricity

1 de fevereiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Andrew.

if you require any assistance in setting these ip to be as efficient as possible, please reach out to the retail establishment from which this was purchased, they'll be happy to help.

Avaliado com 5 de um total de 5 estrelas

Excellent company and products

I’ve bought from Ecostrad several times before, and they are always excellent. The WiFi radiator I got this time is by far the best I’ve bought so far!

19 de fevereiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Andrew.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

First contact

I contacted Ecostrad first to make enquiries and the person who I spoke too was very helpful and knowledgeable about the things I asked which convinced me these were radiators I wanted in my apartment.

9 de janeiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Barry.
We are pleased you are happy with your purchase and the service received.

Avaliado com 4 de um total de 5 estrelas

Good product decription on website

Good product decription on website, good service and quick delivery. Price

5 de dezembro de 2024
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Steve.
We are pleased you are happy with your purchase.

Avaliado com 5 de um total de 5 estrelas

Brilliant heater

Brilliant heater and being able to control it via the App is an added bonus. Very economical.

19 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback Mark.
We are so pleased that you are happy with your unit.

Avaliado com 5 de um total de 5 estrelas

Really quick delivery

Really quick delivery.
From research to order to delivery was ideal.
I particularly liked the “how-to” emails.
A great purchasing experience.

14 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback John.
We are so pleased you have had such a great experience.

Avaliado com 3 de um total de 5 estrelas

i have had my 600 pound radiator for…

i have had my 600 pound radiator for less than 2 years it has had minimal use and has stopped heating up
i look after things and generally think u get what you pay for, so yes i am very disappointed.
as it is under the 2 year electrical warranty i hope a replacement will be hassle free if that lasts less than 2 years it will a very dear item indeed. 150 pound a year.

i was very pleased wuth it indeed until recently

13 de março de 2025
Avaliação não solicitada
logotipo da Ecostrad

Resposta de Ecostrad

Hello Teresa
I'm sorry to hear this. Please contact the retail establishment from which this was purchased, they'll be happy to help.

Warm Regards
Ben

Avaliado com 5 de um total de 5 estrelas

Arrived on day stated

Although I received no tracking notification the parcel arrived on the day stated, well packaged and included a template for fixing to the wall. I use the app to control the heater but you can also use the touch screen both are easy to use. The heater looks very sleek and since I replace a gas heater it is taking me awhile to get the temperature correct as there was no control on the gas heater. I bought the 1800w heater due to having to heat the upstairs rooms as well the hallway which it does efficiently.

11 de março de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback.
If you have any queries please reach out to the retailer or distributor from whom you purchased the product.

Avaliado com 5 de um total de 5 estrelas

Super slick purchase

Good value products, an easy to navigate website and a no-fuss delivery made it a straight-forward purchase. The towel rail is now in situ in a small entrance hall, looks great and more importantly dries dog towels, which is why we wanted it!

12 de fevereiro de 2025
logotipo da Ecostrad

Resposta de Ecostrad

Thank you for your feedback.
If you have any queries please reach out to the retailer or distributor from whom you purchased the product.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais