homeofbrands.com Avaliações 99

The customer advisor was polite and very understanding and resolved issue quickly

This company have great customer care & great communication too.

I had an issue with the spout on my kettle falling off. After good communication & information being passed between ourselves, a new kettle is on its way.

I purchased the kettle through ebay too and everything went smooth.

I had a conversation with Maddison and got my issue sorted out in no time ar all.Superb service.

Had a problem with a product (frying pan) spoke to customer support, no hassle, sent out a new one. They were genuinely helpful and happy to assist. Excellent service all round. If only more companies were like this

Very efficient staff

Speedy help with my problem which couldn't be resolved so a replacement appliance has been offered (within guarantee period). No quibble. Pleasant experience compared to a lot of companies these days - thank you!

Madison was attentive and understanding, she knew how to resolve the issue and the replies were quick. Great customer service

Sophie on the live chat was absolutely brilliant. She solved my query straight away efficiently and effectively. She deserves a pay rise!! Thank you once again Sophie

I had a problem with my vacuum cleaner but when I contacted Beldray they replied straight away, and immediately offered me a replacement, which I received within a week. My experience was hassle free and I would recommend this company.

Sophie was extremely helpful during our chat today helped me understand what I needed to do and was fast and efficient with her responses
Excellent customer service skills and polite with responses

Excellent customer service. Always so helpful

I had a prompt response from the Salter representative. She gave me clear instructions as she asked for more information. I provided this and a decision was reached within hours. I had no idea what to do as I bought the Salter product from Amazon so the lovely lady at Salter was invaluable.

so much efficiency and professionalism to solve my problem...i really appreciated all the kindness of every people i talk to...Katie, Molly and Jamie in 2022...all this crew is a major asset to reprensente the real values of Beldray....thank all of you

Customer service was great, resolved my issue really fast.

Amazing and very helpful

Easy to deal with, very helpful.

Prompt attention to my issue and good customer service overall.

Great customer service.
Had an issue with delivery company and the problem was sorted out very promptly. My order arrived within 3 days of contact and I would definately order from them again.

Russell Hobbs have just replaced a frying pan under 5 yr guarantee. The 4 star is due to the fact that in initially contacting the supplier on their web site & trying to communicate via the 'bot', this did not work at all, even when receiving a transcript of the contact & following up with a mail to the contact. I was then directed to the correct service team & from there, all went great - thank you Katie S

Exemplary customer service!

Katie. S an incredible member of your team, so friendly, helpful, professional and efficient. Made such a difference from her initial response to resolution. Thank you so much Katie, you're a star!