Nectr Avaliações 329

Nectr is the best best energy provider in Australia! When you do an online application they just transfer within 2 business days others have done it in 5 business days so that's excellent! Their rates were really cheap and I used the $50 use a friend discount where you get $50 of the bill you and your friend.

Keep away from nectar energy I have been a faithful customer with nectar electricity for a long time now.
When I want to transfer to another place it would do a transfer of power to another home.
It came up not good credit check as I have got an good and i rang them for help to resolve that and they didn't help at all.
So now I'm going to another company if it could get a negative star rating I would give it a -10 stay away from this company don't join up with it

I wish I had read reviews before changing over. I have never had such expensive bills. I would not recommend changing your electricity to Nectr. I was guaranteed lower bills and my bills have doubled in price. I am so disappointed 😞

The app for Nectr is terrible, it’s confusing it crashes, you have to login with a Email and password every single time, even after setting a pin every single time it doesn’t use or give you a chance to use the so called pin that you set in your previous log in.., the staff aren’t productive enough in regards to correspondence, It just feels like a lazy company. Only good thing is that you can pay your bills monthly.

Everyone thinks this company has low bills etc….
WAIT UNTIL YOU CLOSE YOUR ACCOUNT AND GET A MASSIVE FINAL BILL!!
I only have electricity use for lights TV fridge etc… no hot water or cooking …I travel for work and some months am away two to three weeks.
My bill was between 50-70 dollars a month even with that…
I’m going OS with work and closed the account after only 6 months with them. They are asking for 711.00 as the final month’s payment. I was not even in my unit for that month.
When questioned they responded I was underestimated for the six months…
RIP OFF FRAUDULENT COMPANY.
They get you in the door with cheap prices but sting you with massive amounts at the end of your time with them.
BE VERY CAREFUL UF YOU ARE EVEN THINKING ABOUT USING THEM.
The person who lived in the unit prior to me worked from home and said she had the dryer in 25/7! She was with ORIGIN and her bills per month were never over 60 dollars.
DO NOT USE NECTR.

Isaac and Anthony were very informative and friendly so we signed up…

Turns out the feed in excess is basically nullifying the savings. you pay 12c p/kwh more than if you used their standard plan, 24c p/kw for non solar, 34c p/kw for solar users. the caveat being that if you have more than 300kw feed in, you basically end up being charged to the tune of 0.9c p/kw. my bill went from 0.81c (offset by $106 feed in) to 117.98 due to those charges.... which is more than the actual flapping bill.

so basically, in winter you end up paying high prices, and in summer you pay them money to feed in solar (more than the actual bill). considering my son pays 24c p/kw (no solar) and has a bill of 120 per month, and I ended up paying 115 (with solar pannels), solar pannels ended up being a pretty crap deal for me.

Email answer from nectr:
Thanks for getting in touch with us.
We had a look on your account, as per your latest bill it consists of 2 Feed in Excess charges.
Feed in Tariff excess – 427 kWh in excess of feed in tariff – $51.31
Feed in Tariff excess – 548 kWh in excess of feed in tariff – $65.86
In adding these two charges plus your latest charges is $0.81 that will bring your total balance to $117.98
Let us know if there is anything else that we can help with by replying to this email.
Kind Regards,
Customer Care Team

Yes I was one of those people happy with my provider...then along came Anthony, who impressed me from the start with his cheeky,fun personality.
Anthony explained things to me thoroughly.I had left my phone at home so without hesitation he said he would call in to our home after work..which he did..& here we are now customers with Nectr !
Thankyou for such a pleasant experience.
We need more Anthonys in the world..

Nectr signed us up in person in a shopping centre promising one year of a fixed energy plan and promised the monthly fee to be fixed as well for 12 months .Nothing could be further from the truth , yes it was fine for the first few months and then was hit with a bill 10 times the normal monthly promised bill . Also I am on a pensioner concession card and entitled to $340 concession a year in the last 6 months Nectr has only granted one concession payment of $25 total . Also I referred a friend under the illusion of a $50 rebate if friend signed after her first bill. We both received no advertised $50 as advertised. Honestly in all my 50 years of living in have never been treated so appalling. When I rang Nectr tonight the operator just kept saying can't hear you and bad reception and just sat stunned on the other end of the phone when we obviously were disputing the bill and appalling lies. Monique Hollis From Kooralbyn

Highly recommended, friendly staff able to help if you have any problems, easy sign up, less stressed about when the bill is due, massive savings

i was introduced to Nectr from someone working in the solar industry. They highly recommend nectr. I had solar put on the roof of my house with Nectr. Josh Hicks looked after me. He was thoughtful and able to answer questions that I had. I was nervous originally but was so happy with the outcome. I am happy to be able to participate in helping our world a greener place. I would highly recommend Nectr and Josh to anyone. I would request that you ask for Josh to look after you personally.

I just signed up with nectr. I did so primarily because their sales reps. Mark and Rochelle were exceedingly courteous, respectful, pleasant, appropriately humorous and forthcoming with information. They answered all my questions fully and directly and were able to back up every claim they made concerning nectr's services by showing me their own nectr discounted bills. Moreover, they were not aggressive or forceful (which is something I find quite offensive and irksome!). They also looked really exhausted and cooked by the sun yet they never for a second let it affect their professional etiquette. Furthermore, their sharp intellect, quick wit and effortless smiles were a welcome surprise in these dark and trying times where work can become perfunctory. All in all, they were just lovely and though I had no real desire to switch electricity providers I changed my mind because of their conduct. If nectr admin. is reading this they deserve some sort of commendation or something because they are a credit to your business. Additionally, though they vehemently professed loving their current roles, it is my humble opinion that nectr would benefit even more if these two were assigned roles out of the sun which more adequately exploited their exceptional talents.

I can't comment on the product but I found the sales person very rude and disrespectful today at Fairfield Shopping Centre Brisbane. Not everyone has time to stop and view a product they don't need. If I kindly say 'I am right thankyou' I don't need the response 'I am LEFT' If he wanted me to laugh he should have joined the circus!!

Don't fall for their promotion, it is a trap, not worth it, eventually they will try to rip off the consumers.
It is expensive, stay away from this energy provider, they are unethical business

I cannot yet review Nectr as I am just in the process of switching across from my current provider, I can however review the employee who informed me about Nectr, Marty.
Very polite man who did not try to hurry me along or try to twist my arm into signing up with Nectr but rather spent plenty of time explaining Nectr to me and showing me what I could be saving.
Thank you Marty for your time and patience.

Low prices, renewable and great customer service

Signed up with Anthony about 9 months ago - we LOVE nectr!
Love our monthly bills, friendly customer service, and I love the fact that it is Australian Base.

I signed up with Nectr in October 2020. I dealt with Anthony at the North Lakes pop upstore. His approach was professional and confident. He knew the product well which made me have faith in the product as well from the way in which he explained the competitive rates. He had a welcoming disposition and made me immediately feel comfortable to talk to him with his nature.

I saw him again today, 2nd September 2021, at the same store, and he still had the same friendly yet professional disposition when I had a few questions on my billing. He cleared my confusion up for me, as did Jeremy. Jeremy's approach was also friendly, respectful and professional, I appreciate his input too. The guys at Nectr work hard and are really competitive with rates for electricity. I'm very happy with changing over to them!

Marty was very pleasant and very informative about how the bills work and helped me with all of the sign up.

I came back to ask some questions the next day and Anthony who was representing was more than helpful, I’m so courteous for both of the boys help.

Ursula