Olivers BabyCare Avaliações 

1.345
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have ordered a few things from here over the years and they always dispatch within a couple of hours it's so quick. I recently brought the Cybex Orfeo stroller 2026 in black and was here the followi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are grandparents buying a car seat. Shopped on a Saturday. Plenty of attentive staff, pleasant and knowledgeable. Didn’t try to upsell us, listened to our needs and made recommendations. Showed us... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I had multiple issues with discount codes not working, I finally managed to get one that worked through the websites ‘ask me for the best price today’ function. Placed the order, had a dispatch email... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have to say… ABSOLUTELY FIVE STAR customer service I initially requested a price match, which was sent though within about 15 mins, I placed the order and I think 19 mins later I was told it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja para Bebês

Informação fornecida por fontes externas variadas

Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(1.345)

72 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Narrow baby gate

Bought a narrow baby gate, it was on sale and it was delivered quickly.

28 de fevereiro de 2026
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Resposta da Olivers BabyCare

Thank you Lynne, glad to hear that you got a good saving on your gate and it arrived quickly. We hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Everything you’d hope for!

Great priced quality product and delivered super fast! Perfect Thankyou!

25 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thanks Martin, we always really appreciate customers taking the time to leave feedback. Very pleased to hear that your order arrived quickly and we hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Easy online ordering and very quick…

Easy online ordering and very quick delivery from Olivers BabyCare - the Callowesse Kuvasz Narrow Child & Pet Stair Gate is brilliant, so easy to fit and use. Delighted with it!

27 de fevereiro de 2026
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Resposta da Olivers BabyCare

So pleased to hear that you love your baby gate Christine and thank you for taking the time to leave such lovely feedback we really appreciate it and hope to see you back again soon.

Avaliado com 5 de um total de 5 estrelas

Very impressed

Easy to order and fast delivery 10/10

1 de março de 2026
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Resposta da Olivers BabyCare

Thank you Malcolm for the great feedback! We are so pleased to hear that you found our website easy to navigate and your order arrived promptly! Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Great price

Great price, fast delivery and all round great experience thank you.

27 de fevereiro de 2026
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Resposta da Olivers BabyCare

Thank you Paul for taking the time to leave your 5 star review in shopping with us. We are glad we could get you a great price and the item to you quickly as well! Hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Clear website

Clear website, order arrived on time

31 de janeiro de 2026
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Resposta da Olivers BabyCare

Thank you for the 5 star feedback we are glad your item arrived quickly and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

I did not place my order directly with…


I did not place my order directly with Obaby.

I ordered a wardrobe from Oliver’s Baby Care on 22 January and was repeatedly told by them to contact Obaby regarding delivery.

When I contacted Obaby, I was initially told they had the order and that delivery should be by Friday. When I called again, I was then told they had no information about the order at all.

I was also advised by Obaby to cancel my order with Oliver’s Baby Care and re-order directly with them, which was not a realistic or acceptable solution after weeks of waiting.

This placed the responsibility on me to resolve an issue between two companies I did not choose to contract with. The information provided was factual inconsistent and unhelpful, leaving no clarity on whether the order existed or would ever be delivered.

The baby has now been born and the nursery remains incomplete due to the lack of clear communication and accountability.

I would advise others to be cautious where responsibility between retailer and supplier is unclear and customers are directed elsewhere to resolve issues.

22 de janeiro de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you for sharing your experience, and we’re very sorry to hear how stressful this has been — especially with your baby now here and the nursery still incomplete.

To clarify, Obaby are one of our approved suppliers and, for larger furniture items such as wardrobes, they ship directly to customers on our behalf. This is to prevent bulky items from making multiple journeys via our warehouse, which helps reduce handling and the risk of damage in transit.

That said, as the retailer you placed your order with, we are absolutely responsible for managing the order and liaising with the supplier. We would never expect a customer to resolve matters directly with the manufacturer. If you were advised to contact Obaby yourself, we sincerely apologise for the frustration this caused — that is not the standard of service we aim to provide.

We understand how upsetting inconsistent information and delays can be, particularly at such an important time. Clear communication and accountability are extremely important to us, and we’re sorry that on this occasion you felt let down.

If this matter is not fully resolved, please contact us directly with your order details and we will take ownership of it and work with Obaby to provide clarity and a solution as quickly as possible.

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, item fits perfectly. Would recommend

31 de janeiro de 2026
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Resposta da Olivers BabyCare

Thank you Justin for your 5 star review, hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

My husband and I visited Olivers…

My husband and I visited Olivers Babycare back in November as it was the only store near us that stocked Sliver Cross plus loads of other brands. We did not make an appointment as it was a Monday afternoon, we walked in and were greeted by Liz who was amazing! She showed us the range we were after and showed us how it all worked as well as other brands in store to make sure we were choosing the right one for us. She didn’t push us into purchasing anything but was patient with us while we had questions etc about the travel system. She knew all the products so well and was so friendly! We ended up choosing the Cove range from Sliver Cross as well as a 3 piece furniture set which we could also view in store.
We received our order which was delivered to our house before Christmas which was super quick.
The travel system is perfect and we are so pleased with it! The furniture set was great but some of the cot pieces were damaged and incorrect so we contacted Olivers Babycare to hopefully get this sorted. Emma was super apologetic and told us that she would get this solved and looked into. Emma kept us in the loop while she tried to solve this issue with Sliver Cross and a week later we received one of the spare parts but were still missing two parts. Again we went back to Emma who was on the case and we then got the missing parts not long after that. Emma has also been amazing and we would definitely recommend this store to family/friends. ☺️

10 de novembro de 2025
Avaliação não solicitada
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Resposta da Olivers BabyCare

Wow thank you Chloe for your lovely feedback, we are so pleased you loved your visit to the store and that Liz could help you! We hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

Would highly recommend!

Would highly recommend! My order was dispatched the same day and arrived the next morning. The products I ordered are perfect and I am extremely happy with them. Thank you!

30 de janeiro de 2026
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Resposta da Olivers BabyCare

Thank you Freya, we really appreciate you taking the time to leave your feedback and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Wouldn't shop anywhere else.

I made a nursery furniture purchase for the impending birth of my grandson. From purchase to delivery the journey was seamless. Good price and excellent communication.

12 de janeiro de 2026
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you Jane, so pleased to hear you had such a great experience shopping with us and hope to see you back again soon!

Avaliado com 5 de um total de 5 estrelas

safety gate

great products on their website, look to be good quality, and delivered unbelievably quick.

29 de dezembro de 2025
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you Gary for the brilliant feedback we really appreciate it!

Avaliado com 2 de um total de 5 estrelas

Product not great and service

Paid for next working day delivery, ordered Friday, came Tuesday. The narrow stair gate we ordered isn’t very safe at all. Doesn’t lock properly. Take a while to get it to latch and stay. Little one managed to pull it open whilst standing against it as the latch isn’t safe at all. We ordered the Callowesse Kuvasz Narrow Stair Gate. Would not recommend.

30 de dezembro de 2025
Avaliação não solicitada
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Resposta da Olivers BabyCare

Sorry to hear this Rebecca, please do contact us at info@oliversbabycare.co.uk and we will look into this as a matter of urgency.

Avaliado com 5 de um total de 5 estrelas

Excellent service

This is my second purchase from this company and it was no different to my last purchase back in January 2023, I found the service provided was excellent in every way, from placing the order on their website at midday on Wednesday through to the delivery which arrived at midday on Friday. Excellent service

31 de dezembro de 2025
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Resposta da Olivers BabyCare

Thank you Peter for such lovely feedback we really appreciate it! Hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

Callowesse kuvasz narrow safety gate

IBaby gate is good quality & fits perfectly. Ordered for narrow baby room door. Delivered quickly with no issues & really good price. Easy to install & can lock it open or swings shut behind you. The lock is a dual mechanism so squeeze underneath as you push button on top which is really good but if you have a smarty pants child i suppose its not very difficult to do as it doesnt take alot of strength to do if your child figures it out.

9 de outubro de 2025
Avaliação não solicitada
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Resposta da Olivers BabyCare

Thank you for the 5 star review we really appreciate you taking the time and so glad that you loved your gate.

Avaliado com 5 de um total de 5 estrelas

Faultless Customer Service

First time I have used Oliver’s BabyCare and it was an absolute pleasure from start to finish.
Thought I would try and use a localish business instead of Amazon etc. who were actually dearer and chose to collect from their lovely store north of Peterborough.
Outstanding service including a call to say my order was ready for collecting.
100% faultless customer service many thanks.

30 de dezembro de 2025
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Resposta da Olivers BabyCare

Thank you so much for the 5 star review Steve we really appreciate such lovely feedback. Glad that you loved the store and we are very pleased you were happy with your purchase. Hope to see you again soon!

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