Really pleased with the customer service we received. We recently ordered our Venicci travel system and wanted to say a big thank you to Emma, who has been absolutely brilliant in helping us with... Ver mais
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Veja o que dizem as avaliações
We are grandparents buying a car seat. Shopped on a Saturday. Plenty of attentive staff, pleasant and knowledgeable. Didn’t try to upsell us, listened to our needs and made recommendations. Showed us... Ver mais
A empresa respondeu
I have ordered a few things from here over the years and they always dispatch within a couple of hours it's so quick. I recently brought the Cybex Orfeo stroller 2026 in black and was here the followi... Ver mais
I had multiple issues with discount codes not working, I finally managed to get one that worked through the websites ‘ask me for the best price today’ function. Placed the order, had a dispatch email... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.
Informações de contato
Unit 24b, King St. Ind. Estate, PE6 9NF, Langtoft, Reino Unido
- 01778 562809
- info@oliversbabycare.co.uk
- oliversbabycare.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great toddler tower
Great toddler tower - a bit on the pricier side but very well made. Something that we will use for years I'm sure. Delivery was rapid.

Resposta da Olivers BabyCare
Still not delivered and not able to…
Still not delivered and not able to track any further from yesterday . Supposed to come 2/9/2025 then updated to 3/9/3025 up to 1800 hours . Stayed in all day and it’s still hasn’t arrived . Not Happy

Resposta da Olivers BabyCare
Great product at a good price delivered…
Great product at a good price delivered very swiftly.

Resposta da Olivers BabyCare
Great seller for baby accessories
Great place for buying your baby accessories! Managed to find something we couldn’t find elsewhere! Very good pricing and our order was dispatched quickly! will use again

Resposta da Olivers BabyCare
Excellent product and service
The item I bought was at a great price. I purchased on the internet on a Saturday afternoon and received a “despatched” email shortly afterwards. Being the weekend, I expected the next day delivery to mean it would arrive on Monday. However, it arrived midday on the Sunday, which was a great surprise. I would definitely buy from them again.

Resposta da Olivers BabyCare
Great Company
Very competitive prices, great customer service, superb product. Ordered Friday afternoon and delivered Saturday morning
What more could I have asked for!!!
Thank you

Resposta da Olivers BabyCare
Super fast delivery
Super fast delivery, couldn’t be happier with the Maxi Cosi Emerald car seat.

Resposta da Olivers BabyCare
Bad experience from start to finish
I ordered a cot and draws that stated they were both in stock. I had an email saying it had been dispatched then after waiting the 3-5 working days got an email to say it was out of stock. Confused as it had all ready been dispatched I was then offered a new product or to wait until it came back in stock (end of September).
I chose a new product and was given a new delivery date. Unfortunately the delivery company they use kept delaying my order, I understand not their fault however this is just adding to my bad experience.
After finally getting the order I unpackaged the cot to find cracks in the base. Running out of time to prep for the baby I start putting it up anyway. My husband then takes photos as I’m putting it up which I send to the company to ask for a new part. They respond to say we will replace it but it’s your fault it cracked as you put it up upside down, which I had however it was broken before I did this.
Then I opened the draws and noticed damaged to a side board. This time learning from my mistake I take photos before I put it up so there is no way they can blame me.
I think it’s better to buy else where especially whilst pregnant it will be less stressful and upsetting.

Resposta da Olivers BabyCare
Excellent service and very fast delivery
Excellent service and very fast delivery

Resposta da Olivers BabyCare
I'd love to give feedback
I'd love to give feedback, but I bought this item as a gift and had it sent to their address, so there's nothing I an tell you.

Resposta da Olivers BabyCare
Great customer service
Great customer service. Ordered delivered within 24hrs. Great products.

Resposta da Olivers BabyCare
Order was quick and efficient
Order was quick and efficient. I received it the next day. So far good product just gets a little stuck while folding, which i believe will fix over time.

Resposta da Olivers BabyCare
5* customer service
Bought 2 stair gates, one had an issue, customer services were excellent and assisted to resolve. Brilliant company, I would recommend. Fast delivery, well packaged.

Resposta da Olivers BabyCare

Resposta da Olivers BabyCare
Website added an extra £100 delivery…
Website added an extra £100 delivery charge once making payment that wasn’t clear what was being spent. They were able to work out a delivery rate and did eventually refund me £94

Resposta da Olivers BabyCare
Cannot comment on product because was…
Cannot comment on product because was sent by FedEx who have failed to deliver it have wasted an entire morning waiting in!

Resposta da Olivers BabyCare
Excellent fast efficient service
Excellent fast efficient service. Item was restocked much quicker than expected, excellent communication would highly recommend

Resposta da Olivers BabyCare
Delivery took longer than expected
Delivery took longer than expected. Stated 5-10 working days on website. Came on the 13th working day. I ordered a cot, they kept blaming yodel till I found out it hadn’t been dispatched from their warehouse in order for yodel to pick it up. Approached customer service but did nothing until the 10th day.

Resposta da Olivers BabyCare
Great gate that fits non-standard door…
Great gate that fits non-standard door frame sizes good quality gate opens in both directions good quality locking system A+++

Resposta da Olivers BabyCare
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