Pay Per Week Avaliações 

699
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a consultation with Billy today who was absolutely brilliant. He explained the process and time scale for the fitters to be in contact. He was just so polite and kind. I will come back to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Am given this a two star as when I had the agent round he was so helpful and even showed me the catalogue. But the order I have still hasn't arrived even though I made a payment nearly a month ago.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Carpetes
  2. também em
  3. Fornecedor de Armários Embutidos
  4. Loja de Móveis para Quartos

Escrito pela empresa

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

699 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(699)

109 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service which ive received…

Excellent service which ive received and the time the guys done fitting my bedroom carpet today im so very pleased and had alot off respect from them and the time and effort they out into i would recommend them to anyone thanks so much gary

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great

Our agent, Louise, was lovely. She really helped us to make a decision and was so professional. Couldn’t recommend the company enough!

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

⭐️⭐️⭐️ 3 Stars

The vinyl fitting was alright and I’m hopeful it’ll prove to be good quality flooring. However, they ordered far too much which meant I was charged more than necessary. Communication hasn’t been great they ignored my initial messages after the first payment and were slow to respond overall. That said aside from those issues they’re okay at the moment.

5 de novembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Shannan, thank you for your review. We will be sure to take your feedback on board, Please note with vinyl we do have a minimum order size, so that could be the reason as to why there was some excess. Kind regards, Rebecca @ Pay Per Week

Avaliado com 4 de um total de 5 estrelas

Louise is always polite and helpful

Louise is always polite and helpful

6 de novembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Gemma, thank you for the great review and your kind words about our agent Louise. Kind regards, Pay Per Week.

Avaliado com 5 de um total de 5 estrelas

Louise

We had Louise visit us today and she is absolutely lovely. Very helpful in helping us choose a sofa and very patient while choosing. Great customer service.

4 de novembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Shayna, thank you for the great feedback, we will pass this on to Louise for you. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

David was really professional and…

David was really professional and thorough in his explanation. Both myself and my husband were really happy with his service. Great guy.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Salome, thank you so much for the great review! Glad to hear you had a good experience with the agent. Kind regards, Rebecca @ Pay Per Week

Avaliado com 1 de um total de 5 estrelas

Avoid like the plague.......

Bought a sofa and yes it arrived in perfect condition and In less than one week it developed a defect.
Was asked for pictures and as they can see we have a dog blamed him for the stitching coming open.
If the dog had done it there would be teeth marks and more damage than undone stitching.
DO NOT USE THIS COMPANY I URGE YOU GO ELSEWHERE.
They do not care its 8pm and im receiving text messages from the women thay sold it on my personal number.
Ever the professionals.

30 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Craig, unfortunately I have been unable to locate an account for you with the details provided on Trustpilot. I have done a request of information, but if you would like to reach out to me directly in the meantime my email address is rebeccagreen@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Very polite

Very polite, really good at explaining things to me

30 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Charlotte, thank you so much for the 5* review! Kind regards, Pay Per Week

Avaliado com 1 de um total de 5 estrelas

Scammers…

I picked a carpet for my living room which was quite a thick carpet, it’s costing £730 in total. I had the carpet fit and it is paper thin to the point you can feel things underneath the carpet. After emailing and messaging Iv waited home today for someone to come out and take photos and nobody has been! This company is a scam! I’m paying £730 for a carpet that is paper thin! I would’ve never bought this if I knew it was going to be thinner than my original carpet I had down. Do not use this company. They’ve also told me they will not be taking this carpet up and I still owe the money.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Kacey, unfortunately I have been unable to locate an account for you with the details provided on Trustpilot. I have done a request of information, but if you would like to reach out to me directly in the meantime my email address is rebeccagreen@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service! Ordered a new table, delivery was quick and on time. Friendly and helpful sales rep would definitely recommend.

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Complete joke of a company

Complete joke of a company, we were told by the rep who visited that after paying the deposit and first automatic payment the carpets would be fitted, made the first payment early in order to get them fitted. Two weeks after making the first payment and deposit, still no carpets or any contact from pay per week, I contacted them to be told the carpets were not in stock. Waited another two weeks and still nothing, contacted them again and told them I want to cancel, they said, if I cancel I would not get my money back and this was after paying over £200. Phoned them again one week later, I was told by pay per week to contact the carpet company myself. After speaking with the carpet company they told me my carpets had been sitting in their shop for a while and they had been waiting for pay per week carpets to arrange a fitting date, so I arranged this myself. After arranging my fitting date, almost a week later I was contacted by pay per week, and they mentioned that I still had no fitting date, so I told them I had already arranged it myself with the carpet company. Almost two months after making the deposit and first automatic payment my carpets were fitted. The pay per week office staff were Very rude and unprofessional. Also, a few days after having the carpets fitted, the carpet in the small room had bubbled up. Complete joke.

12 de agosto de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Extremely Poor Quality

Great sales rep but the quality of the sofa was unlike anything I’d ever seen. It was hard to sit on, it’s got clear visible bumps on, the cushions have string coming out and it is also a little under sized.

Accepted a return but wouldn’t refund my deposit which I am absolutely entitled too. I’ll be taking it further.

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The day the fitters turned up they came…

The day the fitters turned up they came with the wrong door bars (single instead of double) the fitters then said well we’re not coming back we’re from Wolverhampton? I phoned the company and was told they would arrange for the fitters to return with the correct door bars and fit within 2 weeks it’s now been 6 weeks and still no one has come back to finish the job. The fitters also complained about the rate they were being paid for the job although that was nothing to do with me so they phoned and complained to their manager. Then one fitter started on the stairs and the other started the Lino in a small hallway once the hallway Lino was laid he then hurried the other man along. They also said they don’t seal the Lino that’s my job?? I paid just shy of £1000 to be told they don’t finish off the Lino they didn’t have the correct door bars and haven’t been back still to complete. I’ve also phoned the company to complain just to be told it would be done within 2 weeks? Shocking would not recommend

16 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor I'm not very happy with the…

Very poor I'm not very happy with the carpets I have received there aren't the ones I asked for plus stains on hallway carpet. After I called the office there said someone from the carpet fitters will be in contact with me that was 3 weeks ago there can come and take this crap carpet back 🤬🤬🤬

27 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Mark, sadly I have been unable to locate your account to look in to this for you, so I have done an information request. If you would like to get in touch in the meantime, my email is rebeccagreen@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Avaliado com 4 de um total de 5 estrelas

Company is brilliant only thing I think…

Company is brilliant only thing I think would be helpful is for customers to be able to access their accounts so they know where they are with payments

10 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Lisa, thank you for the review! We will certainly take on board your feedback and look in to this! Thanks, Rebecca @ Pay Per Week

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