Pay Per Week Avaliações 

699
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a consultation with Billy today who was absolutely brilliant. He explained the process and time scale for the fitters to be in contact. He was just so polite and kind. I will come back to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Am given this a two star as when I had the agent round he was so helpful and even showed me the catalogue. But the order I have still hasn't arrived even though I made a payment nearly a month ago.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Carpetes
  2. também em
  3. Fornecedor de Armários Embutidos
  4. Loja de Móveis para Quartos

Escrito pela empresa

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

699 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(699)

109 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Louise Scott set up our order

Louise Scott set up our order, every step was explained clearly and setting up our account was simple and straightforward. Louise gave us good honest advice which is great credit to the company.

24 de outubro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Ann, thank you so much for the review, and the great feedback about your agent Louise! Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Jack the sales rep is really friendly…

Jack the sales rep is really friendly and very helpful couldn’t have asked for someone niceer to talk me through the process. The fitter were amazing and did a brilliant job in my property. Very happy with the service.

24 de outubro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Lauren, thank you so much for the 5* review! We really appreciate it, and I will also pass on your feedback to the agent. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Ive been woth yous for years and always…

Ive been woth yous for years and always dealt with louise everytime always satisfied everytime she is very polite and very helpful

13 de outubro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Jill, thank you so much for the great 5* review, we really appreciate it! Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Louise was very helpful so straight…

Louise was very helpful so straight forward process quick and easy!

8 de outubro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello, thank you so much for the great review! I will pass on the lovely feedback about Louise too. Kind regards, Rebecca @ Pay Per Week

Avaliado com 1 de um total de 5 estrelas

Terrible company

Terrible company. Terrible customer service. Would not recommend at all.

6 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hi Natasha, apologies I have been unable to locate and order for you from your Trustpilot username. I have sent you an information request, but if you would like to get in touch in the meantime, my email is rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ Pay Per Week

Avaliado com 1 de um total de 5 estrelas

Worst company ever wait 6 weeks for…

Worst company ever wait 6 weeks for fitting to be told no we can’t do it it’s raining despite telling me an hour before your on the way - we have no idea when we can fit it you’ll just have to wait and see while obviously still making payments - oh you want to cancel yeah well your not getting a penny back if you do you. Joke of a company wouldn’t recommend to anyone

3 de outubro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Quinn, I have tried to locate your account but I have been unable to do so, so I have sent you a request for information. Once I have received this back I will contact you directly to discuss your review, or if you would like to contact me directly, you can at rebeccagreen@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Agent Karl was professional helpful and…

Agent Karl was professional helpful and friendly throughout the appointment. Very easy process that was explained well

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Denzil, thank you so much for the great review. We will be sure to pass on the feedback to your agent Karl also. Kind regards, Rebecca @ Pay Per Week.

Avaliado com 5 de um total de 5 estrelas

Easy experience

Easy experience, agent Dave guided me through the process, looking forward to receiving a nice new bed,

26 de setembro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Niel, thank you so much for the fantastic review. We will be sure to pass on your feedback to the agent. Kind Regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Brilliant company

Brilliant company, friendly and helpful people. Would highly recommend 😃👍

16 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Lee, thank you for the great review. Kind regards, Rebecca @ Pay Per Week

Avaliado com 1 de um total de 5 estrelas

Called a ‘dixxhead’ by staff member, an account manager.

Rang customer service, and was passed from one chap, to a lady called (name removed at the request of Pay Per Week).

A £60 charge was taken, and then I had no contact for over a month, I was referred to terms and conditions, that I wasn’t walked through at the time of sign up, so I didn’t know I wouldn’t get my first payment back.

I asked to put in a complaint, and was told that I couldn’t, I could only do it in writing. So I challenged it, I was shouted at, and was told that calls were sometimes recorded.

When the call ended, I heard (name removed at the request of Pay Per Week) say ‘what a dixxhead’ in the background . The single most u professional company I’ve ever dealt with.

I did try to call back, but obviously they didn’t pick up.

Avoid at all costs.

24 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Twice he was supposed to call to my…

Twice he was supposed to call to my daughters house twice he failed to turn up

19 de setembro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hi Russell, I have done a request for information so I can look in to this for you. In the meantime if you want to contact us, you can at info@payperweek.co.uk. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Very helpful and friendly :)

Rupert came to my home with many different samples and also explained which would be better with having dogs and then talked me through the process and I have been with PPW for around 5 years now but haven't had anything off them for a few years. Very friendly and very helpful.

11 de setembro de 2025
Avaliação não solicitada
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Resposta da Pay Per Week

Hello Jessica, thank you so much for the great review! We're so pleased to hear Rupert went through everything with you fully, and thank you again for coming back to us! Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Jack from Bridgend Very nice chap

Jack from Bridgend Very nice chap, we had a coffee and a lovely chat friend for life.

We need more Jack's in the world.

Can't wait for my flooring.

16 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Jayne thank you for the fantastic 5* review! We are so please to hear your happy with Jack at your appointment. Thanks, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Fab service and quick turnover

Fab service and quick turnover. Was fitted within 2/3 weeks and carpet is lovely. Jack Taylor came to my home, he was quick and efficient and have recommended him to family.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Jemma, thank you so much for the great review, we really appreciate your custom! Kind regards, Rebecca @ Pay Per Week.

Avaliado com 5 de um total de 5 estrelas

Dave visited us for the 2nd time and…

Dave visited us for the 2nd time and just like his first visit he was very polite, professional and made the whole process easy, very happy with the service and will be using pay per week again for our next project, thanks Dave from Ryan, Emma and the 🐕dogs 😀

16 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Ryan, thank you so much for the 5* review! Kind regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Brilliant will be using again very…

Brilliant will be using again very friendly service

11 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Shannon, thank you so much for the 5* review. We look forward to your future orders with us! Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

My agent Dave gave very exemplary…

My agent Dave gave very exemplary service, told me all the information I needed and made me feel comfortable with sorting out my carpet

11 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Jordan, thank you for the review! It's great to hear your agent Dave went though everything with you, and we look forward to you receiving your carpet! Thanks, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Best agent goes to Rupert

So this is my second time getting vinyl. Also my second time seeing Rupert.
Couldn't ask for a nicer agent. He goes through everything you could need to know and is very polite and kind.

12 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hi Kerry, thank you for the 5* review! It's great to hear you've placed another order with us, and thank you for the feedback about your local agent too. Kind regards, Rebecca @ Pay Per Week.

Avaliado com 5 de um total de 5 estrelas

I had Karl come out and visit today for…

I had Karl come out and visit today for flooring in hallways and kitchen, explained everything so easily very polite gave me everything I needed to no made me feel at ease, this is a first time for me using pay per week very happy with my experience. Thank you

11 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Heather, thank you for the great review! I will be sure to pass your feedback on as well about your agent experience. Kind regards, Rebecca @ Pay Per Week

Avaliado com 5 de um total de 5 estrelas

Called them about flooring verry next…

Called them about flooring verry next day dave come to see me done the paper work wich was nice and eazy verry professional made everything nice and clear to me orded the flooring wich comes in 10 day it really was simple and polite professional people thanks verry much

10 de setembro de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Andrew, thank you so much for the 5* review! We are so pleaded to hear your feedback, and I will be sure to pass this on the the agent and the management team. Kind regards, Rebecca @ Pay Per Week

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