Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Ver mais
A empresa respondeu
I had a consultation with Billy today who was absolutely brilliant. He explained the process and time scale for the fitters to be in contact. He was just so polite and kind. I will come back to... Ver mais
A empresa respondeu
Am given this a two star as when I had the agent round he was so helpful and even showed me the catalogue. But the order I have still hasn't arrived even though I made a payment nearly a month ago.... Ver mais
A empresa respondeu
Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Ver mais
A empresa respondeu
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Moorhead House, S66 1AA, Rotherham, Reino Unido
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Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 2 semanas
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My local agent Rupert is an absolute gem.
Always friendly, informative and straight to the point.
He's always happy to accommodate and give advice on what's best.
He always posts on social media updates of any new products and the work done which is always handy.
I've used this agent and this company for many many years now and honestly wouldn't go anywhere else.
I highly recommend.

Resposta da Pay Per Week
Shocking experience.
I ordered carpet and vinyl for my kitchen, and it was a disaster from start to finish. First, they gave me twice the amount of vinyl I needed but didn’t even fit it properly—leaving a gap of around 10 inches by my door. Then they supplied a cheaper carpet than the one I ordered.
I was sold a thick carpet with a strong backing, but what arrived was a flimsy version with a thin white backing, nowhere near the quality promised. When I complained, I was told this was simply the “new backing.” However, even the fitters (who were standing in the room with me when I called) admitted it was a completely different, lower-quality carpet.
The company took no responsibility whatsoever. I was constantly passed around—sales, head office, delivery—each giving excuses and blaming someone else. No solution, just endless buck-passing. Very unprofessional across all departments, who seemed more interested in avoiding responsibility than helping their customer.
I paid £900 for carpet and vinyl I could have bought elsewhere for £400. I feel completely scammed.
Contacted them again in June 2025, and they was still doing the same. Still waiting for my call back, yet I never miss my payments.

Resposta da Pay Per Week
Karl came to measure up today, spoke to him about what i was looking for and he was able to assist. Placed my order and carnt wait to have my carpets fit:) thanks Karl

Resposta da Pay Per Week
Had our kitchen measured today by Karl and we was very impressed. Came with a range of vinyls to choose from and went through everything making sure nothing was missed. Now the wait for our kitchen flooring to be fitted 😆🙂

Resposta da Pay Per Week
Recently had a sofa from pay per week area manager was great delivery guys were fantastic

Resposta da Pay Per Week
Excellent service lovely people to deal with i totally recommend this company I've had flooring and a new bed from them it's a thumbs up from me

Resposta da Pay Per Week
This is my second time using pay per week, absolutely fantastic service from start to finish. I would highly recommend them

Resposta da Pay Per Week

Resposta da Pay Per Week
Honestly a working family can struggle with expensive items like carpet sofas and so on this company helps with that i haven't spoken to a person that is ignorant to our situation they are kind people just trying to help excellent

Resposta da Pay Per Week
Fantastic service from measuring to fitting. Will definitely be using again in the future

Resposta da Pay Per Week
Staff was so helpful carpet was fitted in with in 3 week of order thank you

Resposta da Pay Per Week
Great experience!
The process was stress free and straight forward. Everything was explained clearly. The carpet we chose was fitted with no problems. Really good customer service throughout. Very happy with our purchase.

Resposta da Pay Per Week
The whole process was smooth until my bed was delivered the delivery drivers have ruined my carpet I sent proof to be told I’ve signed an agreement that states if they ruin anything while coming into your house it’s not there fault that must of been in very small print on purpose so a carpet that cost me over a thousand pound is ruined .

Resposta da Pay Per Week
Brilliant service used this company a few times now efficient and friendly staff very reliable.Most of all very affordable prices.

Resposta da Pay Per Week
Best company ever to go with. I have had products from carpets to sofa, beds and dining table with them

Resposta da Pay Per Week
I would give this 0 stars if i could, please don't use this company i paid a deposit of 63 pound for a sofa and the one i wanted was going to take 8to 10 weeks so i decided to change the order but i was told that my sales rep would contact me in the meantime….still after 2 weeks nothing i gave up and wanted to cancel my order and asked for my money back and was told i wouldn’t get it back.

Resposta da Pay Per Week
Very happy with the service from Jack he was so patient with me as I just couldn't make up mind I'm landed with my flooring it has completely changed my room can't wait to do more now

Resposta da Pay Per Week
Hi had my rooms measured yesterday (Wednesday 23rd July) for kitchen and one bedroom vinyl. The man that come to measure was called John, he was the nicest man we’ve met, so polite, very friendly and chatty and ran us through everything we needed to no about payments, dates, fitting etc etc. I will be having my new flooring fitted in August so will update my review then, but up to no I’m very happy.

Resposta da Pay Per Week
I purchased a sofa from these and I reported the damage to it as the material started the fray behind the cushions on the sofas I asked them to replace this as it's still under warranty and they said there's nothing they can do ,clearly you can see the backs of sofa material n the wood is poor material is just wearing away if I could upload pik I would

Resposta da Pay Per Week
Fantastic customer
service, The rep made me feel at ease and had plenty of samples. The Rep was very patient as I decided on what suited my home best

Resposta da Pay Per Week
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