Pay Per Week Avaliações 

699
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had an attic carpet fitted, it’s a massive room and needed a full sized carped with another piece added to accommodate the stairs, they did it amazingly… My second order the kingsize ottoman b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a consultation with Billy today who was absolutely brilliant. He explained the process and time scale for the fitters to be in contact. He was just so polite and kind. I will come back to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Am given this a two star as when I had the agent round he was so helpful and even showed me the catalogue. But the order I have still hasn't arrived even though I made a payment nearly a month ago.... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Carpetes
  2. também em
  3. Fornecedor de Armários Embutidos
  4. Loja de Móveis para Quartos

Escrito pela empresa

Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

699 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(699)

109 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Lovely at the beginning then when I did…

Lovely at the beginning then when I did get a date I was mess about only offering to do the hallway and toilet floor as kitchen floor was not in the size I needed after I took the electrical stuff out I was told had to order it in then floor people turn up and said needed to do the kitchen first as we stopped taking the old floor up after being told from the shop so never got it done I had to wait till the Monday when the floor did get done on the Monday said it have to cut behind fridge and cooker does not match and I got wrong door bits gold I asked for I got sliver and toilet has big bump under the floor that was not there when it was ready for them to do I got small little cuts in the floor so was not to impressed but after not having a floor for over a year it was in my eyes rushed

7 de julho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Samantha, I do apologise that you have had some problems with your fitting. I can't see that this has been raised to our head office as there are no notes on your account to say there were any problems. I will request for your account manager to give you a call to discuss this further. Again once again I do apologise but we were not aware. Kind regards, Rebecca @ PPW

Avaliado com 3 de um total de 5 estrelas

Having purchased and had no issue first…

Having purchased and had no issue first time around thought I'd purchase again. Well service second time alot different. The wrong door rod had been ordersd so they've fitted it but its not flush as it should be. Top it off got a message because issue with the bank accusing me of attempting fraudulent activity when in fact was just an issue and the payment wasn't missed!
However the flooring i got is beautiful and transformed my kitchen perfectly.

26 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Rachel, thank you for your review. We are so glad to hear you are happy with your flooring in your kitchen. Our messages are automated by our system, if it was your first payment after receiving the product it does automatically flag up. If you do have any further concerns, please don't hesitate to contact me at rebeccagreen@payperweek.co.uk. Kind Regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Fantastic service from the start was…

Fantastic service from the start was kept up to date on everything easy to pay and lovely carpets to choose from very happy

1 de julho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Jean, thank you so much for the great review, we really appreciate it! Kind Regards, Rebecca @ PPW

Avaliado com 1 de um total de 5 estrelas

Carpet fitters amazing

Carpet fitters amazing
Head office and measurements terrible

3 de julho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Katie, sadly I cannot find your account with us as there is only your first name to search from. I have done a request of information to locate your account and look in to you. In the meantime, if you would like to reach out to me directly, you can do at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Absolutely love my new stairs carpet

Absolutely love my new stairs carpet. It was laid by two lovely gents who weren’t bothered by our barking dogs (they’re anxious boys)
Carpet is so soft and comfortable on my sore feet, I’m glad I went for the thicker one 🥰

10 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Mairiann, thank you so much for the great review! Great to hear your happy with your carpet. Kind Regards, Rebecca @ PPW

Avaliado com 1 de um total de 5 estrelas

Never ended up with carpets but lost…

Never ended up with carpets but lost £200 through wrong information and been left with both bedrooms completely with no carpets as didn't want to continue with them as told me one price and when paid £300 they upped the price another £100. So for 2 bedroom carpets was going to be £900 absolutely rip off.

25 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Rebecca, sadly I cannot find your account with us as there is only your first name to search from. I have done a request of information to locate your account and look in to you. In the meantime, if you would like to reach out to me directly, you can do at rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

I had a great experience with pay per…

I had a great experience with pay per week and the two gentleman who delivered my garden furniture was polite and helpful I would definitely order for them in the future

24 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Mark, thank you so much for the great review! I will pass your feedback on to the delivery drivers also. Kind regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

I had my carpet laid it’s looks great

I had my carpet laid it’s looks great , men are very professional who came round , and I only had to wait a few weeks for fitting ..excellent service I’m very happy

25 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Melanie, thank you so much for the great review! So pleased to hear you are happy with the product and the service. Kind Regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Pay per week is a lifeline deal these days.

Pay per week offers amazing services to people who need to upgrade expensive items at an affordable cost per week or fortnight or even any day of the month so for people who are struggling with costs these days this is a lifeline deal. No added fees you pay what you agree on day one with the adviser. Your carpet is supplied and fitted a couple of weeks after deposit and to a very high standard by friendly staff.

27 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Colin, thank you for the 5* review! We are so pleased to hear your happy with the service we provide and the products we have on offer. Kind regards, Rebecca @ PPW

Avaliado com 2 de um total de 5 estrelas

When we were spoken to by the sales…

When we were spoken to by the sales person he said we had to take all furniture out but never said anything about taking the carpet up ready and he didn’t even order the poll that was meant to hold the new carpet down. When the guys came to do the job they came into the house and said they couldn’t do it cause the old carpet was still down but instead of them giving us chance to take the carpet up they left and said we would have to rebook. But how on earth does it take 4 people to put lino down in a small room it takes the mick. The guy who came just wanted to get a sale and didn’t want to explain what had to be done properly.

28 de maio de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Lisa, thank you for taking the time to leave us a review. Unfortunately I have been unable to locate an account under your name. I have sent you a request for information, but your account could possibly be with another company under a similar name. Thanks, Rebecca @ Pay Per Week.

Avaliado com 5 de um total de 5 estrelas

The customer service from start to…

The customer service from start to finish was great. Love my new flooring. I would recommend the company to other people. I have already gave people the number

2 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Janie, thank you so much for the great review! And thank you for passing our details on, if you do recommend anyone make sure to let us know as you will be eligible for a £10 Love 2 Shop voucher! Thanks, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Fantastic company

I wouldn't choose anyone else to buy furniture and flooring from, just love this company and the goods are excellent fantastic company

27 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Alicia, thank you so much for the great review! We appreciate your ongoing custom with us. Kind Regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

I am really happy that I found this…

I am really happy that I found this site and jack Taylor was great from the start tell me everything i need to now and the fit that lied my carpet was great too

24 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Caroline, thank you so much for the great review! I will be sure to pass your feedback on to the agent and the management team! Kind regards, Rebecca @ PPW

Avaliado com 1 de um total de 5 estrelas

More interested in getting a sale than…

More interested in getting a sale than actually talking you through the actual t&Cs. Placed an order Friday 20th June, however over the weekend I managed to sort the carpets out I needed. I called Monday 23rd June to cancel the order, the advisor on the phone was so unbelievably rude to me, stating I cannot get my money back as a months payment was taken on the 23rd due to a £40 non refundable deposit. Now this is where they get you, salesman said there is no deposit etc so they are now refusing to refund my first month payment. Very misleading company to say the least. They state it is in their t&Cs, however this should be stated more clearly as I would have never placed the order knowing I can't cancel within a few days without it costing me. Really really bad experience. Please avoid at all costs.

23 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Stacey, I'm sorry you are dissatisfied with the service. These terms and conditions are stated on our order conformation, along with the survey sheet, and we also love a leaflet with Q&A's on which do outline the cancellation policy. Unfortunately I only have visibility to your first name so I am unable to provide any clarification. If you would like to send me an email with your account details on, I can look in to this for you. My email is rebeccagreen@payperweek.co.uk. Thanks, Rebecca @ PPW

Avaliado com 2 de um total de 5 estrelas

Was not impressed with the delivery of…

Was not impressed with the delivery of my BBQ, it was supposed to be put together by the delivery men, yes it was raining but they could of put it up in my kitchen. When I came to put it up myself it was damaged, I have waited three weeks to get this sorted out.

28 de maio de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Selina, thank you for your review. I do apologise for the problems with your delivery and product, I can see we have tried to call you to book in a replacement delivery and assembly. If you do have any queries or concerns, please do not hesitate to contact me at rebeccagreen@payperweek.co.uk. Kind Regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

I have used this company twice now and…

I have used this company twice now and they are very reasonable great quality flooring and friendly staff I would recommend highly

5 de maio de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Hello Claire, thank you so much for the great review, we really do appreciate it. King regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Very quick and easy process

Very quick and easy process. Affordable repayments too and very happy with what we have purchased.
Would recommend for sure.

9 de maio de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Thank you so much for the review Russell. So pleased to hear you are happy with your product and the service! Kind Regards, Rebecca @ PPW

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish rep…

Great service from start to finish rep Mike Was amazing throughout highly recommended

2 de junho de 2025
Avaliação não solicitada
logotipo da Pay Per Week

Resposta da Pay Per Week

Thank you so much for the 5 star review! We are so pleased to hear you are happy with the service we provide, and I will pass on your feedback also. Kind Regards, Rebecca @ PPW

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