Great! Thanks. I had actually already found my details with you and was able to log in with a new password, but I was impressed with your speedy response to my query. I was offered a free month when... Ver mais
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Veja o que dizem as avaliações
The company offers a test and precribes the exercises according to the test. In my case the exercices for three different shoulder muscles and tendons were overlapping and similar exercises repeated... Ver mais
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I was abroad and wanted quick answers, not to actually root around and find a physical physio while on holiday. It was helpful and accurate BUT not needed once I was home and had a physiotherapist. Wh... Ver mais
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Thank you for your quick response. I have had trouble cancelling subscriptions on other sites. I appreciate that your desire to be of help to people supersedes your desire to keep charging those who... Ver mais
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Detalhes da empresa
Escrito pela empresa
Pain or injury? Indicate where you are experiencing pain or limitations. Answer a number of questions and gat a preliminary indication regarding your symptoms. THE online starting point for physiotherapy. Have any questions or concerns? Feel free to reach out to our customer service team through our website.
Informações de contato
Holanda
- physiocheck.co.uk
4,2
Muito Bom
550 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great response time
9 de outubro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Ethan, thank you for your review.
Excellent point of reference.
Clear, concise and hopefully accurate.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Francis, thank you for the compliments and the review.
Accurate diagnosis and recommendations…
Accurate diagnosis and recommendations for remedial actions
30 de abril de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Roberta, thank you for your review, we really appreciate it.
Quickly answered and fixed issue
Quickly answered and fixed issue
4 de outubro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Audra, thank you for your review :)
Great App
Lost of questions very detailed and accurate. Recommended
3 de outubro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Terri, thank you for your review!
Really good results from my self check…
Really good results from my self check and a comprehensive programme of exercises to provide relief. Thank you
28 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Nic, thank you for the compliments, we really appreciate them.
Great system
Great system. Should be linked to all GP and health insurance website around world
28 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Diane,
We're already active in many countries and are constantly expanding :) Thank you for your review.
Very quick correspondence and kind…
Very quick correspondence and kind staff! The physio is also great and very quick. I would recommend for sure!
26 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Ysabelle, thank you for your review, we really appreciate it!
They make you do a long winded…
They make you do a long winded questionair which takes ages with all kinds of info needed to diagnose your problem and at the end you have to subscribe and pay to get the results, not impressed,,,,
25 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi David,
I tried to contact you personally, but unfortunately, you didn't respond.
We apologize that you are disappointed. Physiocheck came onto the market after years of work. It is created by professional physiotherapists based on all the conditions out there. It has a unique algorithm that very accurately determines your possible condition (and which conditions you have less similarities with). With a small contribution for the unique self-check, we offer the quality we stand for. At the start of the check, we inform our visitors about the price (above the NEXT button).
You get a trial period of 7 days, and if you are not satisfied during this trial period, you can easily cancel your subscription in your account or by sending us a message. Our customer service is available 7 days a week, and we always respond within 1 day. You only paid £2.49 once for the result of the test and the 7-day trial period during which you receive exercises for your condition. You are not tied to a monthly subscription; this can be canceled at any time.
subscription cancellation process
I had to cancel my subscription and it was done so efficiently with no questions asked. Thank you and I’ll definitely be back.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Julie, thank you for your review. Our customer service team is ready to assist you every day! :)
Very speedy response to my enquiry
24 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Stephen, thank you for your review. Our customer service is available 7 days a week, and we always respond within one day :)
Thanks for understanding x
23 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Barbara, thank you for your review. I'm glad we found a solution together.
staff went beyond the call of duty.
2 de fevereiro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi, thank you for your review! :)
Resposta da Physiocheck.co.uk
Hi Andrew,
I tried to contact you personally, but unfortunately, I didn't receive a response. Could you please reply to my email so we can cancel your subscription?
There are several ways to cancel your subscription:
1. You can do this yourself in your account by following these steps:
You can log in to your account using the previously provided credentials. To cancel your subscription, please navigate to the My Account > Subscription page and then click on the subscription. Please don't forget to click the 'confirm' button.
2. By sending a message to our customer service. We are available 7 days a week and always respond within one day.
Honesty and Integrity
I’m an OAP Disabled, not great. Eyesight!, made a Blunder while doing the TestTook monthly fee from my account. Sent email to them. Answered within a couple of hours sorted out everything for me😊. Highly Recommend this Company for their fantastic Customer Support, Understanding and Honesty!. Thank you all😊. By the way the Test was amazing, put me on the right road to Recovery 5*****.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Peter, thank you for your review, we really appreciate it. We're glad we were able to help you to your satisfaction. Good luck with your recovery!
Excellent and easy to use app and a company of real integrity
I signed up for the free trial because I had very bad shoulder and neck pain. I used the app for a diagnosis and an exercise plan, but this didn’t solve the problem. I forgot to cancel the free trial free trial and was therefore charged the monthly fee. I informed customer help that this had been inadvertent and so without any question they refunded the fee. This is the kind of customer service I rate highly and I will definitely use Physiocheck in the future now that I’m aware of how the app works and the excellent ethics of this company
18 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Bob,
Thank you for your review. I'm glad to hear we found a solution together. Thanks for the kind compliments!
Highly responsive
Highly responsive. The service itself has been spot on with diagnosis as well
18 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi David, thank you for your review. We really appreciate it.
Amazing customer serice
16 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Antony, thank you for the compliment and your review.
Resposta da Physiocheck.co.uk
Hi Ibby, thank you for your review!
Prompt and efficient response
Prompt and efficient response
14 de setembro de 2025
Avaliação não solicitada
Resposta da Physiocheck.co.uk
Hi Sophie, thank you for your review, we really appreciate it.
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