I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver mais
A empresa respondeu
I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Ver mais
A empresa respondeu
Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have... Ver mais
A empresa respondeu
Detalhes da empresa
- Garagem
- Garagem de Carros
- Loja de embalagens para mudanças
- Loja de materiais para empacotamento
- Armazenamento de trailers
- Depósito
Sobre Roomia Self Storage
Escrito pela empresa
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Escrito pela empresa
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Informações de contato
265-267 Halifax Street, ADELAIDE, SA 5000, Austrália
- hello@roomia.com.au
- roomia.com.au
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful staff and excellent facilities
Both ladies were very pleasant & helpful & my visits to store my goods over the Easter weekend ran smoothly.
2 de abril de 2026
Resposta da Roomia Self Storage
Thank you for the lovely feedback. Great to hear everything ran smoothly over the weekend and the team looked after you.
Very helpful and considerate
Very helpful and considerate. I would recommend to anyone who needs a storage and room to grow in their ventures 🙏
1 de abril de 2026
Resposta da Roomia Self Storage
Thank you for the kind words! We’re really glad the team could support you. Appreciate the recommendation 😊
Resposta da Roomia Self Storage
Thanks so much! Glad it was a smooth experience 😊
Storage facility is good
Storage facility is good, but it had couple of break-ins, that was bit shocking. Security should be improved.
Also pricing is bit high compared to other storage facilities.
Courtesy Van is only available at the time of moving into the storage, not after move in if you want to bring additional stuff for storage, this is bit disappointing.
1 de abril de 2026
Resposta da Roomia Self Storage
Thanks for your feedback, we really appreciate you taking the time to share it.
Security is something we take very seriously. We’ve recently strengthened this further at Truganina with advanced AI cameras and reinforced perimeter measures to give customers even greater peace of mind.
Great point on the move-in van too. We include it for move-in to help make that first step easier, and it is available for future use for a small fee so we can keep it accessible for as many customers as possible.
If you’d like to chat further, reach out to roomia.com.au. Thanks again for choosing Roomia.
Resposta da Roomia Self Storage
Thank you so much! We’ll pass this on to Natasha, she’ll love the shoutout. Glad you had a great experience 😊
Resposta da Roomia Self Storage
Thank you for the kind words. Great to hear the team made things easy and enjoyable for you.
Staff were excellent
31 de março de 2026
Resposta da Roomia Self Storage
Thanks so much. We’ll make sure the team hears this.
Easy sign up and move stuff in
30 de março de 2026
Resposta da Roomia Self Storage
Thanks for sharing. Glad the sign-up and move-in were nice and straightforward.
Easy to book online
Easy to book online, quick process. When i went in for rhe first time Josh was great showing me the app and how to use it.
2 de abril de 2026
Resposta da Roomia Self Storage
Thanks for sharing. Great to hear the booking was quick and that Josh made getting set up on the app nice and easy.
Staff were friendly and honest
Staff were friendly and honest
Getting set up was quick and easy
Storage room was clan and easy to get access to
30 de março de 2026
Resposta da Roomia Self Storage
Appreciate the feedback. Friendly, honest service and an easy set-up makes all the difference. Glad everything went smoothly for you.
The storage space is great at st Mary’s.
The storage space is great at st Mary’s. The customer service team is amazing. They help out with everything. All queries are answered. Especially the mobile app is very helpful and easy to use. I am so impressed. The use of the van is very helpful to bring in all of our storage goods and the trolley is very easy to manoeuvre. Very neat place. The name roomia is really apt to the storage. Very happy with everything. I am recommending to all my family and friends to use Roomia in the event of storage. Thanks so much to the team at St Mary’s and at Minchinbury.
30 de março de 2026
Resposta da Roomia Self Storage
Thank you for such a thoughtful review. It is great to hear everything from the app to the van and team support made things easier for you. We really appreciate the recommendation and will pass this on to the St Mary’s and Minchinbury teams.
They couldn’t have helped me more
They couldn’t have helped me more. The staff and removalist (Dean Thomas) were amazing. Thank you so much for all you did for us. I lost my husband 2 months ago and couldn’t have done it all on my own
2 de abril de 2026
Resposta da Roomia Self Storage
Thank you for sharing this with us. We are so sorry for your loss. It means a lot to hear the team could support you during such a difficult time.
Very kind and supportive team members…
Very kind and supportive team members helping setting up from Natasha and Lynette. Extremely easy process.
2 de abril de 2026
Avaliação não solicitada
Resposta da Roomia Self Storage
Thank you for the kind words. Natasha and Lynette will really appreciate this. Glad the set-up felt simple and well supported.
The customer service was great so…
The customer service was great so helpfull so happy with it
31 de março de 2026
Resposta da Roomia Self Storage
Thanks for sharing. Great to hear you had such a positive experience with the team.
Easy Storage-very helpful staff -many…
Easy Storage-very helpful staff -many options
30 de março de 2026
Resposta da Roomia Self Storage
Appreciate the feedback. Plenty of options and helpful support makes choosing the right space much easier.
exeedingly friendly helpful service
1 de abril de 2026
Resposta da Roomia Self Storage
Thank you. Friendly, helpful service goes a long way and we are glad you experienced that.
Always excellent customer service
Always excellent customer service. Greatly appreciate Leanne and all that she does.
2 de abril de 2026
Avaliação não solicitada
Resposta da Roomia Self Storage
Thank you for your continued support. We will pass this on to Leanne, she will really appreciate it.
Good customer service
Good customer service, easy to use app, friendly staff, good that we can access our unit at any time.
30 de março de 2026
Resposta da Roomia Self Storage
Thanks for sharing. Glad the app and access made things convenient and the team made it a positive experience.
Thank you Sarah for being very friendly…
Thank you Sarah for being very friendly and looking after my belongings in storage . I will recommend you to anyone that required storage in the future . The storage facility was always clean and tidy . My only suggestion is the trolleys would be better if they had brakes , they can run away when being loaded .
John
2 de abril de 2026
Avaliação não solicitada
Resposta da Roomia Self Storage
Thank you John, we really appreciate the recommendation. Sarah will be so pleased to hear this. And thank you for the feedback on the trolleys, that is helpful and something we will take on board.
Absolutely great communication and very…
Absolutely great communication and very helpful with every step along the way would 100% recommend them!
30 de março de 2026
Resposta da Roomia Self Storage
Thank you so much. Great to hear you felt supported throughout and we really appreciate the recommendation.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.