Roomia Self Storage  Avaliações 1.313

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve been with Roomia for almost 3 years now and everything from signing up, moving stuff in (and out) to vacating was such a smooth process. It has been great to access everything via my phone a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The young girl that was on when l went to be shown how to connect to the app and then into how to get into the premises she’s very helpful and then on the Saturday when I got there I had issue with t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Garagem
  2. Garagem de Carros
  3. Loja de embalagens para mudanças
  4. Loja de materiais para empacotamento
  5. Armazenamento de trailers
  6. Depósito

Sobre Roomia Self Storage

Escrito pela empresa

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Escrito pela empresa

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff, very clean units accessible 24/7. Really good price.

18 de março de 2026
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Resposta da Roomia Self Storage

Thanks for the feedback. Glad you found the team helpful and the space clean, with access that suits your needs.

Avaliado com 5 de um total de 5 estrelas

Love the girls at Minchinbury Site!

The girls at Michinbury Storage are fantastic - fresh breath of air!
Sarah has been helpful since my 1st day and continues to make my experience an easy way! Definitely recommend this site & massive shoutout to the girls on all their customer service cause it’s rare these days

21 de março de 2026
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Resposta da Roomia Self Storage

Thank you for such a great shoutout. The Minchinbury team will love this. Really glad they have made your experience such a positive one.

Avaliado com 4 de um total de 5 estrelas

Yes it was good but the team members…

Yes it was good but the team members should be more helpful then they are to the new customers.
Thank you

31 de março de 2026
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Resposta da Roomia Self Storage

Thank you for your feedback. This is not the experience we want for our customers. We would really value the opportunity to learn more. If you’re open to it, please reach out to us at hello@roomia.com.au

Avaliado com 5 de um total de 5 estrelas

I found it very clean & easy to access

I found it very clean & easy to access. Sarah was very helpful & I will gladly recommend to friends.

31 de março de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Thank you for the kind words. Sarah will really appreciate the mention. Glad you found everything clean and easy, and we appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

My experience with Deb from Roomia St…

My experience with Deb from Roomia St Mary's was by far the best customer service experience I have had in years. Not only was Deb extremely friendly and easy to deal with, she was incredibly knowledgeable about all of the options available and was able to help me pick the right storage solution for my needs. She also told me about the van they offer as an option for people to move in their items. I could not fault this customer service, it was above and beyond.

27 de março de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Wow—thank you for such a thoughtful review! Deb will be absolutely thrilled to hear this. We’re so glad she could help find the right solution and make everything feel easy along the way. And yes, the move-in van is one of our favourite ways to help 😊

Avaliado com 4 de um total de 5 estrelas

Extremely friendly staff

Extremely friendly staff, and explained all aspects succinctly.
Easy access to facility.

30 de março de 2026
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Resposta da Roomia Self Storage

Thanks so much for your kind words! We’re glad the team made everything clear and easy from the start. Friendly faces and simple storage is what we’re all about 😊

Avaliado com 5 de um total de 5 estrelas

Staff knowledge

30 de março de 2026
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Resposta da Roomia Self Storage

Appreciate the feedback! Great to hear the team’s knowledge made a difference. We’re here to make storage feel straightforward and stress-free.

Avaliado com 5 de um total de 5 estrelas

Good facilities with caring and helpful staff

Staff were very friendly and respectful and showed a sensitive understanding of my needs. Facilities were clean and organised.

30 de março de 2026
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Resposta da Roomia Self Storage

This means a lot, thank you. We know storage often comes at important moments, so we’re really glad the team could support you with care and understanding.

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly. Easy to operate. Very clean place and secure.
Thanks

30 de março de 2026
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Resposta da Roomia Self Storage

Simple, clean and secure, just how it should be! Thanks for choosing Roomia 😊

Avaliado com 5 de um total de 5 estrelas

Easy,great service,explained everything…

Easy,great service,explained everything and shown around facility.Would definitely recommend.Very clean storage and lovely staff.

30 de março de 2026
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Resposta da Roomia Self Storage

Thank you! We’re so glad everything was clearly explained and the team looked after you. And yes, we do love a clean facility!

Avaliado com 4 de um total de 5 estrelas

MISTER

Storage place very good good security for storage as well location of roomia convenient as well

30 de março de 2026
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Resposta da Roomia Self Storage

Thanks for the review! Great to hear you felt confident in the security and location, both super important when choosing storage.

Avaliado com 5 de um total de 5 estrelas

When my storage was arranged it was…

When my storage was arranged it was done over the phone because of work . I dealt with dee she was fantastic. All her information and help even with name's of removelists.
When I went in to be shown around she knew who I was instantly .
Great service.
Thankyou

30 de março de 2026
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Resposta da Roomia Self Storage

Thank you for sharing this! Dee will love the shoutout. We’re so glad she could make everything easy over the phone and in person.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Scott was very helpful when I made a phone enquiry and then when I went to the facility to show me my unit and how to access it.
I also used the app help people as I had issues (completely my own fault) in downloading the app, they were extremely helpful as well.

Really great customer service all round

30 de março de 2026
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Resposta da Roomia Self Storage

Thanks so much! We’ll pass this on to Scott and the team. Glad we could help every step of the way. 😊

Avaliado com 5 de um total de 5 estrelas

Clean and easy to use facilities

Clean and easy to use facilities! Deb was great with getting an initial tour on move in and ending our lease once we moved out! Thanks

29 de março de 2026
Avaliação não solicitada
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Resposta da Roomia Self Storage

Appreciate the feedback! Deb will be so pleased to hear this. We’re glad everything was smooth from move-in to move-out.

Avaliado com 5 de um total de 5 estrelas

We had an amazing experience with…

We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!

27 de março de 2026
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Resposta da Roomia Self Storage

Wow, thank you! This is exactly what we aim for: listening, helping and finding the right fit. So glad we could support you and your organisation.

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