We love our tentbox and have bought a number of camp accessories, The team are always available to help and answer questions, even being there mid setup to help over the phone when we got stuck! Thank... Ver mais
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Veja o que dizem as avaliações
I guess Tentbox is the only company I dealed within UK with the highest solution focused team for customers. Absolute star customer service. You feel every step of the way they are supporting you behi... Ver mais
A empresa respondeu
Jon has been super helpful with my TentBox experience. Sadly had to return it, as I couldn’t get the box on my car by myself. However throughout the full process he’s been so speedy with responses and... Ver mais
A empresa respondeu
Following a difficult spring and summer due to a bereavement we were a bit more ready to explore the tentbox. I’ve been flip flopping for a couple of weeks what the best option is for us. Jade provi... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Acampamento
- também em
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
- Operador de turismo
Sobre TentBox
Escrito pela empresa
JOIN THE ADVENTURE
About Us
Established in 2016, TentBox is at the forefront of the roof tent market. As a company we pride ourselves on our high performance products, and have an absolute passion for our growing community. We were founded by two brothers, Ollie and Neill Shurville, who have a love for the outdoors and wanted to make TentBoxing accessible to all.
Community
Our mission is to build an inclusive community of TentBoxers across the world. There are currently over 10,000 happy TentBoxers, and we have regular community meet-ups throughout the year.
Hassle-free camping
There is a TentBox model for every car, so you can literally turn any car into a camper. Popping up in just a matter of seconds, with an inbuilt mattress, TentBox takes all of the faff out of camping.
UK Customer Service
Our team is based entirely in the UK and have fantastic product knowledge. We’re ready to answer any question you can throw at us, and our aim is to ensure your journey to becoming a TentBoxer is as smooth as possible.
Our 5-Year Warranty
5-year extended warranty on all TentBox models.
We're always here to help. Our awesome 5-year extended warranty covers you for defects in materials and workmanship arising under normal use of our TentBox products. Supported by our expert team, we get any issues resolved quickly and fairly, doing everything we can to keep you adventuring with your TentBox!
Informações de contato
Roman House, 39 Botley Rd, SO52 9AE, Southampton, Reino Unido
- 02382205777
- support@tentbox.com
- tentbox.com
4,8
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 90% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
Kai was very helpful and gave me the links to the roof bars that I needed for my vehicle and TentBox. I was also impressed how quickly he replied to my initial message and follow ups.
13 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Nik,
Thank you so much for taking the time to write such a fantastic review! 😁
Kai is going to be absolutely thrilled to read your shout-out! Finding the exact right roof bars for your specific vehicle and TentBox setup can sometimes feel a bit tricky, so we're super glad he was able to get those links over to you quickly and keep up with all your follow-up messages. Fast, helpful, and hassle-free support is what he's all about!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you get everything mounted and ready for your next trip, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Great support and knowledge at the…
Great support and knowledge at the showroom from Matt, worth visiting to see the tents up close and to get your questions answered.
5 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Mike,
Thank you so much for taking the time to write such a great review! 😁
Matt is going to be absolutely thrilled to read your shout-out! There's really nothing quite like visiting the showroom to see the tents up close and test them out in person, so we're super glad Matt was on hand with all the knowledge and support to answer your questions.
Thank you again for your recommendation, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you get ready for your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Tentbox purchse
The person who i was talking (Jess, Rhi and Kai) about the tentbox and roof bars was very helpful deciding which to buy, also sent me links to safety guidelines, finance options and for the tentbox community, would recommend them to anybody.
Thank You.
12 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Craig,
Thank you so much for taking the time to write such a brilliant review! 😁
Jess, Rhi, and Kai are going to be absolutely thrilled when they read your shout-out! Choosing the right tent and roof bar setup, plus getting all the details on safety guidelines, finance options, and joining our awesome community, can be a lot to digest, so we're super glad the dream team were able to guide you through everything so smoothly.
Knowing that you had such a great experience and would recommend us to anyone completely makes our day!
Thank you again for your kind words, your recommendation, and for joining the TentBox family! We can't wait to see where your new setup takes you on your very first adventure 🏕️✨
Happy TentBoxing,
The TentBox Team
We owns 3 now in the family 2 lite and…
We owns 3 now in the family 2 lite and one xl would definitely recommend amazing adventures and customer service support when needed.
13 de agosto de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Colin,
Thank you so much for taking the time to write such an amazing review! 😁
Three TentBoxes in one family, two Lites and an XL, is serious fleet goals! Hearing that your whole family is loving the adventures and that you've felt well looked after whenever you've needed support completely makes our day.
Thank you again for your glowing recommendation, your incredible loyalty, and for being such a legendary part of the TentBox family! Wishing you and the whole crew endless amazing trips together 🏕️✨
Happy TentBoxing,
The TentBox Team
Had a query and it was dealt with…
Had a query and it was dealt with effectively
11 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey there,
Thank you so much for taking the time to leave us a review! 😁
Hearing that your query was dealt with effectively completely makes our day! Providing fast, helpful, and hassle-free support whenever you reach out is what we always aim for.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you head out on your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Convenient and robust…
I bought my Tentbox Lite specifically to add extra living options to my microcamper ahead of spending 10 days doing the NC500.
Pitches in minutes and packs away just as fast. A huge bonus when only spending one night at a time hopping from site to site.
In one day alone it came in to its own… Pitched on an exposed hillside with an unbelievable view across the Kyle Of Tongue, the view from my roof was to die for, and as if that wasn’t enough, there was a storm in the night and it kept my dry, warm and safe in winds gusting up to 50mph and withstood the lot. What a thing!
One very satisfied customer.
11 de agosto de 2026
Resposta da TentBox
Hey Gary,
Thank you so much for taking the time to write such an epic review! 😁
Doing the NC500 in a microcamper with a TentBox Lite setup sounds like absolute perfection! Pitching on an exposed hillside overlooking the Kyle of Tongue for a die-for view is peak outdoor living and weathering 50mph storm gusts while staying completely warm, dry, and safe proves just how robust these TentBoxes really are!
Hearing how fast and convenient it made hopping from site to site every single night completely makes our day.
Thank you again for sharing your incredible story, your support, and for being such a legendary part of the TentBox community! Wishing you many more epic, storm-proof adventures on the road 🏕️✨
Happy TentBoxing,
The TentBox Team
Resposta da TentBox
Hey Sean,
Thank you so much for taking the time to leave us such a lovely review! 😁
Hearing that everyone you've dealt with on our team was a pleasure completely makes our day! Delivering friendly, top-tier service every single time you reach out is what we always strive for.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything as you gear up for your next trip, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Customer service 2nd to none 😊
My mistake ordered wrong item,not a problem for tebtbox they sorted it asap customer service 2nd to none ,thanx tentbox
14 de agosto de 2026
Resposta da TentBox
Hey Steve,
Thank you so much for taking the time to write such a great review! 😁
We know how easy it is to accidentally click the wrong item, so we're super glad our team was able to jump in and get it all sorted out for you right away! Providing top-tier, stress-free service whenever you need a hand is what we're all about.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything else as you gear up for your next trip, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
What amazing customer service
What amazing customer service. Had trouble with my tent box delivery with BJS. Called tent box to see if they could help. I wasn't sure they would be able to. How wrong was I, got straight through to Luke, explained the situation and he was open and honest about what he could do, called back and kept me informed and the situation was resolved before lunch. I couldn't believe it. Thank you so much to Luke and the team with all the help and support
11 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Jamie,
Thank you so much for taking the time to write such a brilliant review! 😁
Luke is going to be absolutely thrilled when he reads your shout-out! Delivery hiccups can be super frustrating, so we're so glad you gave us a call. Luke jumping on it right away, keeping you in the loop with honest updates, and having everything sorted before lunch is exactly the kind of support we aim to deliver!
Thank you again for your kind words, your patience, and for being such a legendary part of the TentBox community! If you ever need anything else as you get ready to head out on your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Great customer service,fast response…
Great customer service,fast response and all problems resolved perfectly 👌
14 de agosto de 2026
Resposta da TentBox
Hey Jim,
Thank you so much for taking the time to write such a great review! 😁
Hearing that you experienced fast responses and had all your problems resolved perfectly completely makes our day! Getting things sorted quickly and smoothly so you can focus on camping is what we're all about 👌
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever need anything as you gear up for your next adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Tentbox is the best
Tentbox products are amazing quality. I have a tentbox light 2.0 and absolutely love it. The awning is a great peice as well. So easy to attach. I have just ordered a TentboX Go and cannot wait to get out and try it out. The customer service is always fabulous. I had the pleasure of speaking with Anna today and she was so helpful and responsive. Needed help with a small query and it was resolved within half an hour. I would recommend tentbox to anyone looking to buy a roof tent. Very Happy tent boxer here 😊
11 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Alison,
Thank you so much for taking the time to write such a wonderful review! 😁
Anna is going to be absolutely thrilled when she reads your shout-out! We're so glad she was able to jump on your query and get everything completely resolved within half an hour for you. Fast, friendly, and responsive support is what we always aim for!
It's awesome to hear how much you're loving your Lite 2.0 and the awning, that easy attachment really is a game-changer. Huge congratulations on your new TentBox Go purchase as well! You are going to have an absolute blast testing it out on your next adventure.
Thank you again for your glowing recommendation, your incredible support, and for being such a happy part of the TentBox family! Wishing you endless amazing trips in your new Go 🏕️✨
Happy TentBoxing,
The TentBox Team
Tentbox To start with the advice from…
Tentbox To start with the advice from Matt at Southampton was fantastic he didn’t push us to buy explained everything told us about accessories told us to go away and think about it which we did and came back and purchased fantastic service. Matt from Southampton was fantastic 6/08/2926. Thank you John
13 de agosto de 2026
Resposta da TentBox
Hey John,
Thank you so much for taking the time to write such a brilliant review! 😁
Matt from our Southampton team is going to be absolutely thrilled when he reads your shout-out! We pride ourselves on giving honest, zero-pressure advice so you can find the perfect setup for your needs, so hearing that Matt took the time to explain everything and gave you the space to think it over completely makes our day!
Congratulations on your new TentBox purchase!
Thank you again for your kind words, your support, and for joining the TentBox family! If you ever need anything else as you get ready for your very first adventure, you know right where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
This concept is amazing
This concept is amazing. The tent takes 5 minutes to set up and is really comfortable to sleep in
13 de agosto de 2026
Resposta da TentBox
Hey Paul,
Thank you so much for taking the time to write such a great review! 😁
Hearing that you think the concept is amazing completely makes our day! Having a snug, super comfortable bed ready in just 5 minutes is exactly what it's all about; no fuss, just straight to relaxing.
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! Wishing you many more quick setups and cosy nights away 🏕️✨
Happy TentBoxing,
The TentBox Team
Resposta da TentBox
Hey John,
Thank you so much for taking the time to leave us a brilliant review! 😁
Hearing "first class service and first class gear" completely makes our day! Delivering top-tier support alongside gear that's built for adventure is everything we strive for, so knowing we hit the mark for you means the world to us.
Thank you again for your support and for being such a legendary part of the TentBox community! If you ever need anything as you head out on your next trip, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Krisha and Jade were really helpful…
Krisha and Jade were really helpful with technical questions I had about roof bars, thank you.
10 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Jonny,
Thank you so much for taking the time to write such a lovely review! 😁
Krisha and Jade are going to be absolutely thrilled to read your shout-out! Getting the right roof bar setup sorted can definitely bring up a few technical questions, so we're super glad they were on hand to give you all the clear, helpful info you needed.
Knowing that you felt so well supported completely makes our day!
Thank you again for your kind words, your support, and for being such a legendary part of the TentBox community! If you ever have any more questions as you gear up for your next adventure, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Good times to b had
I would say that tent box is fantastic 2 years been using tent box light xl and can’t get enough out in it every weekend and away on trips is often I can. Would also say that the company itself is amazing quick to reply to emails and to deal with any issues which I respect and all the new accessories on the site are fantastic I would like to say would b nice to see an actual tentbox wind break that doesn’t attach to tentbox just and actual windbreak something substantial would b nice to choose colour possibly to go with colour of tentbox.
12 de agosto de 2026
Resposta da TentBox
Hey Mark,
Thank you so much for taking the time to write such an amazing review! 😁
Two years with the Lite XL and getting out every single weekend! Hearing how much you love using it and how often you're out on trips completely makes our day.
We're also super proud to hear that our support team has been quick on the emails to keep you sorted whenever you need us, and that you're loving all the new gear dropping on the site.
That idea for a standalone, substantial TentBox windbreak with colour-matching options is fantastic! Having a dedicated windbreak to match your tent while setting up camp would be such a neat addition. We'll be sure to pass that suggestion straight over to our product design team as user feedback like yours is exactly how we shape our future gear lineups.
Thank you again for your glowing review, your loyalty over the past two years, and for being such a legendary part of the TentBox community! Wishing you endless epic weekend getaways ahead 🏕️💨✨
Happy TentBoxing,
The TentBox Team
Resposta da TentBox
Hey Molly,
Thank you so much for taking the time to leave us a great review! 😁
Hearing that you found us super helpful and quick to sort out any issues completely makes our day! Providing fast, reliable support every step of the way is what we strive for, so knowing you had such a smooth experience means the world to us.
Thank you again for your kind words, your support, and for being such a wonderful part of the TentBox community! If you ever need anything else as you head out on your next adventure, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
Excellent fast response from Jade and…
Excellent fast response from Jade and fully answered my query plus extra advice. Would 100% recommend to anyone.
10 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Mike,
Thank you so much for taking the time to write such a fantastic review! 😁
Jade is going to be absolutely thrilled to read your shout-out! Providing fast answers is great, but going the extra mile with tailored advice to make sure you're fully set up is what we always aim for, so we're super glad she took such great care of you.
Knowing that you had such a brilliant experience and would 100% recommend us completely makes our day!
Thank you again for your kind words, your recommendation, and for being such a legendary part of the TentBox community! If you ever need anything else as you plan your next trip, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
The Freestander would be a more…
The Freestander would be a more versatile tent/ gazebo if there was a universal tunnel to link it to a car or van.
11 de agosto de 2026
Resposta da TentBox
Hey Terry,
Thank you so much for sharing your thoughts with us! 😁
We totally hear where you're coming from with the universal tunnel idea! The Freestander was actually designed specifically as a standalone tent/gazebo because so many members of our community were asking for a flexible, independent basecamp structure they could leave set up while driving off to explore.
That said, if you're looking for a setup that links directly to your TentBox or vehicle, we do have several fantastic awning options available! If you're curious about how those work or want to figure out the best combination for your vehicle, please feel free to reach out to our product specialists; they'd be more than happy to walk you through the options and answer any questions!
Thank you again for the great feedback and for being such a legendary part of the TentBox community! Happy camping 🏕️✨
The TentBox Team
Really pleased with our purchase the…
Really pleased with our purchase the stuff is top quality. Also great helpful & friendly service from Maisie Anna & Rhi thank you!
9 de setembro de 2026
Avaliação não solicitada
Resposta da TentBox
Hey Jessica,
Thank you so much for taking the time to write such a lovely review! 😁
Maisie, Anna, and Rhi are going to be absolutely beaming when they read your shout-out! Providing friendly, helpful service alongside top-quality gear is what we strive for every single day, so hearing that you're so pleased with your purchase completely makes our day!
Thank you again for your kind words, your support, and for being such a wonderful part of the TentBox family! If you ever need anything else as you head out on your next adventure, you know where to find us 🏕️✨
Happy TentBoxing,
The TentBox Team
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