Progresscookshop Avaliações 102

The customer service were very helpful and quick with their replies. I am extremely happy with how my problem was dealt with and resolved. Excellent customer service 😀

Qurat was a lovely person to talk to, who handled my query fast, professionally and resolved it to my top satisfactory. 10/10 would recommend Beldray and will use the live chat feature in the future! Thank you Qurat!

QURAT was super helpful with my issue today.

Quick, professional response.

Qurat was amazing. Great customer service!!

Fast replies, polite and great response

When attempting to repair a leaking blender, I emailed Progress for help. They were extremely helpful, making sure that they identified the correct model before sending me the replacement part, free of charge. As the blender is over 10 years old, that is excellent customer service.

I bought a Progress 11lt Air Fryer but the instruction leaflet wasn't great. On contacting Customer services I was asked the exact spec of my fryer and within days an envelope containing the full manual arrived at my home.
Well done team!

With the electric food slicer (Product code EK 3683P) the instructions do not tell you how to get the thickness guide out to clean it.
This is assembled so must come out but turning the handle anticlockwise does not appear to work.
Yours, Len Worsfold.

I received a Progress Aircook XL for xmas. I couldn't find the full instruction manual to download from their suggested website so e mailed my query. Andrew was super efficient in responding, asking me for exact details of the product and within days I received a printed copy through the post. Quart and Beth kept me updated throughout. Absolutely sterling service and I would highly recommend this product.

Beth helped me out with my issue today straight away no hassle brilliant

Thank you

Beth was very helpful today. She has helped me superfast. Keep up with the good work :-)

I purchased a ProgressCookShop glass kettle from a local retail outlet. It was for summer camping so it did not get used straight away. First time I filled it, the water drained through 4 holes straight into the electrical base. Contacted Customer Services who told me to get a refund from the retailer. I no longer have proof of purchase so I will write off the £20 and throw the kettle away. The company were not concerned or interested to acknowledge that water and electricity aren't a great mix. Let's hope its not a production issue.

Very helpful and patient. Gave me all the info I asked for.

Alex was great at sorting out my faulty kettle, painless process for return

I had a issue wifh my recently gifted kettle, the issuse was delt with very quickly and removed alot of stress i was expetiencing

Excellent customer service, quick reply and polite

Very helpful response, I wanted to register my product but couldn't find right route so send email to customer services and they dealt with matter quickly and efficiently and advised that all was in order.