The staff were all friendly, helpful and efficient. The car we bought was ready for us as promised and presented very well. We had a small issue with the TPMS system (our fault we could not understand... Ver mais
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The best dealer servicing experience around as always, Thank you Louise and your team. Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and M... Ver mais
A empresa respondeu
Staff were polite as always. Service and MOT were carried out in promised time slot and the car got cleaned, which is always a very much appreciated bonus.
I was impressed by the ease of buying my car. Jake was knowledgeable and did not try the hard sell. Arranging a test drive was quick and trouble free. I will definitely use them for the servicing and... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Informações de contato
Barnett Wood Lane, KT22 7DG, Leatherhead, Reino Unido
- www.twwhiteandsons.co.uk
4,9
Excelente
454 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Have used this company for many years…
Have used this company for many years for my present
Mazda and my previous one for yearly service and MOT. They have always been first class with the work
involved and communicating and keeping me up to date where necessary with what’s going on.
Would highly recommend them. Always polite and
friendly and helpful.
6 de agosto de 2026
Resposta da T W White & Sons
Christine, your kind comments and recommendation of our Orpington Mazda service team is appreciated, thank you. we do look forward to your next visit.
Yeah
Yeah, so I bought a second-hand Toyota Aygo from them. The guy I spoke to on the phone, Mark, was really nice and helpful. I asked for a video of the car inside and out, and they added me on WhatsApp and sent me a comprehensive video.
Because I live quite far away, I asked them to deliver the car to my place. The guy who delivered it was nice and friendly too.
The whole experience was really good and professional, and the car was exactly as described. Very happy with the service and would definitely recommend them.
30 de julho de 2026
Resposta da T W White & Sons
Raphael, our Bookham showroom team always strive to provide complete customer satisfaction, so we're very glad we succeeded. Your comments and recommendation are truly appreciated.
Five star service
30 de julho de 2026
Resposta da T W White & Sons
Greg, thank you for you 5 star feedback for our Orpington Mazda team.
A truly personal experience
Friendly with fantastic advice. Was able to take out 3 cars for a test drive on one visit. We were given a curtesy car when our newly purchased car went in for its checks. Nothing was too much trouble for Geoff and his colleagues, whether we were phoning for advice or wanting to test drive a car. They were all patient and very knowledgeable about the Suzuki brand and each model of car. Was a truly personal experience and I would not hesitate to recommend them if anyone is looking for a Suzuki
30 de julho de 2026
Resposta da T W White & Sons
Teresa, our Effingham Suzuki showroom team do strive to provide a top quality service to our customers and it's great to receive a glowing review like this. Your recommendation to others is also well appreciated so thank you.
Annual Service
I am always made welcome. The staff are always polite and efficient.
This time I needed a courtesy car which was ready for me. A very good explanation was given and the satnav was set up. The only omission was where the petrol cap cover release lever was located. It was black and blended in with the black carpet!!
But I managed to find it.
My own car was ready in good time and was beautifully clean.
17 de julho de 2026
Resposta da T W White & Sons
Fiona, thank you for your kind review of our Bookham servicing team. We'll be sure to pass along your comments to the team.
Top marks for T W White & Sons
The staff were exceptionally helpful and patient. They made the purchasing experience very ease and were not pressurising at all. I would certainly return to them if I was going to buy another car.
30 de julho de 2026
Resposta da T W White & Sons
William, we're pleased to hear that you found our Orpington Mazda showroom team to be supportive throughout your purchasing experience with us. We do hope we'll see you again.
Resposta da T W White & Sons
Tim, our Byfleet service team really appreciate your positive review.
Excellent service from the TW White…
Excellent service from the TW White team. Great communication throughout my CX-5 service from Harry. Master technician was excellent & my car drives like a new car. Highly recommend.
6 de agosto de 2026
Resposta da T W White & Sons
Claire, thank you, your recommendation means a lot to the Bookham service team. We're delighted you had a good experience with us.
Really good customer service
Really good customer service. Polite friendly and done a great job. Will be back. Recommended.
13 de julho de 2026
Resposta da T W White & Sons
Caroline, we really appreciate your recommendation for our Byfleet servicing team, thank you. We look forward to seeing you again.
Resposta da T W White & Sons
Barbara, thank you so much for your positive comments about our Bookham Mazda showroom team. We look forward to seeing you again in the future.
Resposta da T W White & Sons
Jeffrey, thank you for leaving our Bookham service team a 5 star response.
So impressed
So impressed. To avoid a cyclist I hit a post and took off my door mirror. Rob managed to sort out a temporary fix so that I actually had a mirror and ordered the parts needed. It’s now fixed and I was lucky as the camera didn’t need replacing, saved me £500+. Honest and genuine customer service
6 de agosto de 2026
Resposta da T W White & Sons
Clare, we're glad our Bookham team could help. Thank you for your kind comments, much appreciated.
Great service
Very easy to book. Staff are welcoming and professional. A clear explanation of the courtesy car and its differences from mine. The car was cleaned when I collected it. Have used TW White since 2018 and very happy with them.
15 de julho de 2026
Resposta da T W White & Sons
Barbara, we're so pleased that you continue to be a satisfied TW Whites customer whilst dealing with our Byfleet servicing team. We hope to see you again next year.
Resposta da T W White & Sons
Marilynn, thank you for your positive review of our Byfleet servicing team, we look forward to seeing you again.
The Best!
Always friendly, super helpful and efficient. I live 40 miles from Orpington but continue to bring my MX5 back here for service!
21 de julho de 2026
Resposta da T W White & Sons
Ian, thank you for your kind words regarding our Orpington Mazda service team. We look forward to your next visit.
Great customer service
This is the third new Mazda that I have bought from Whites. Always great service, friendly sales team and no hard sell. The team are knowledgeable about the cars they sell and are very helpful. Great customer service.
30 de julho de 2026
Resposta da T W White & Sons
Alan, we're happy to find that our Weybridge Mazda showroom team have continued to provide a consistently high level of service throughout your experience with us over the years. Thank you for your comments.
Very pleased with the vehicle I…
Very pleased with the vehicle I purchased it was what I was looking for, & very happy with Rob the salesman who provided all the info to get me on my way, only downside for me personally it’s a long way to go back each time if needed.
30 de julho de 2026
Resposta da T W White & Sons
Thank you for your positive comments about our Bookham Mazda showroom team. Sadly TWWhites don't have a site nearer to you, though you do have the option of choosing a closer approved Mazda franchise site. But if anything else comes up, do give us a call.
Resposta da T W White & Sons
Matt, thank you for your kind comments about our Byfleet aftersales service team. We look forward to your next visit.
10 out of 10
No sales pressure at any stage from Rob.
Informative on every question.
Accurate delivery date.
Would thoroughly recommend.
30 de julho de 2026
Resposta da T W White & Sons
Ron, your recommendation means a lot to our showroom team, so thank you for taking the time to leave comments about your positive experience with us. We look forward to seeing you again in the future.
Friendly sales people not pushy like…
Friendly sales people not pushy like some car dealers.when I got my car home realised that there was no mats called dealers they apologised and sent mats out no problem nice people to deal with
30 de julho de 2026
Resposta da T W White & Sons
Duncan, thank you for your positive comments about our Orpington Mazda showroom team. We do hope to see you again in the future.
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