Very personal and everything very clear. We bought a new Suzuki S-Cross in August 2026. Whole experience pleasant and not pushy. Daniel helpful and answered all questions. TW White don't have that cor... Ver mais
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Veja o que dizem as avaliações
The staff were all friendly, helpful and efficient. The car we bought was ready for us as promised and presented very well. We had a small issue with the TPMS system (our fault we could not understand... Ver mais
The best dealer servicing experience around as always, Thank you Louise and your team. Exceptional service from all at T W White & Sons. They went above and beyond to ensure my car service (and M... Ver mais
A empresa respondeu
Staff were polite as always. Service and MOT were carried out in promised time slot and the car got cleaned, which is always a very much appreciated bonus.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Informações de contato
Barnett Wood Lane, KT22 7DG, Leatherhead, Reino Unido
- www.twwhiteandsons.co.uk
4,9
Excelente
455 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da T W White & Sons
Carole, thank you, our Bookham service team do hope to be of assistance again in the future.
Fantastic
My experience is limited to the Orpington Branch and I can say that I have always received an absolutely brilliant service. Both Humair and Simon have been fantastic and so helpful to me. I’m on my third Mazda bought from them and I also arranged for a friend to make a purchase. I live in West Sussex, so not local but on each occasion they have delivered the car to me and driven my old one away. So simple and all the paperwork completed in the comfort of my own home. As you would expect, each car has been top quality.
Highly recommended.
20 de maio de 2026
Resposta da T W White & Sons
Gordon, your recommendation means a lot to the Orpington Mazda showroom team, so thank you for taking the time to let others know about you buying experiences with us over the years. We look forward to the next time.
Great service and friendly team
Usually main dealers manage to do something annoying. As usual TW White (Mazda) did what was requested for the price agreed and I collected the car. The service reception Team are always friendly.
9 de julho de 2026
Resposta da T W White & Sons
Adrian, we're so please to hear that you've always had satisfactory service from our wonderful Orpington service team. Long may that be the case.
Resposta da T W White & Sons
Doug, thank you for your kind words regarding our Weybridge Mazda showroom team.
Work completed according to plan.
Work completed according to plan. Hot chocolate was good in waiting area.
24 de junho de 2026
Resposta da T W White & Sons
Clive thank you for your high rating of our Bookham service team and feedback.
Completed successfully the task I…
Completed successfully the task I booked in for. Sadly it doesn’t always happen these days
9 de julho de 2026
Resposta da T W White & Sons
Graham, thank you for sharing your positive experience of our Byfleet service operation. We hope to see you again in the future.
Resposta da T W White & Sons
Bob, thank you for your high star rating for our Orpington service team, it is appreciated.
Resposta da T W White & Sons
Michael, thank you for your feedback.
Service Plan
When I purchased the vehicle I indicated that I would be interested in purchasing a Service plan. The vendor said he would send it to me. Unfortunately he was killed some days later. Since, at present, I am not in the UK my friend contacted Mazda on my behalf and was informed that they would send me the required documentation. At present I have received nothing and no longer have any interest in purchasing a Service Plan. Other than this my experience at the Mazda dealership was very good.
16 de maio de 2026
Resposta da T W White & Sons
Arthur, we do apologise that your service plan was not sorted out for you at the time, these were difficult and unusual circumstances. We're pleased that the rest of your purchasing experience was a good one.
Great customer service in relation to a great product
T W White is excellent. A small dealership operation, with an evident focus on delivering a great quality product in a very approachable and friendly way. I bought my new Mazda MX-5 from them in April 2026. The process through initial visit, test drive, decision, purchase and collection was straightforward, informed and friendly. A brief follow-up visit to rectify a small issue was smooth and very well-handled.
4 de junho de 2026
Resposta da T W White & Sons
Ewan, our Bookham showroom team strives to deliver an excellent experience and we're so glad that you found this to be the case throughout your purchase. Don't hesitate to get in touch if there's anything additional that we can help with.
Great service from Harvey
2 de julho de 2026
Resposta da T W White & Sons
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
Resposta da T W White & Sons
Sylvi, thank you, the Effingham Suzuki team really appreciate your 5 star feedback.
Great salesmanship very polite and make…
Great salesmanship very polite and make you very welcome and no pressure to buy and give you all info on your purchase highly recommended
2 de julho de 2026
Resposta da T W White & Sons
Peter, thank you for your kind words regarding our Mazda showroom team. We hope to be of service to you again in the future.
The staff at Orpington are so friendly…
The staff at Orpington are so friendly and customer oriented and are happy to explain what work has been carried out .
25 de junho de 2026
Resposta da T W White & Sons
Gordon, thank you for taking the time to let our Mazda service team know how they did. We are always more than happy to assist if anything else comes up.
I have already replied to a similar…
I have already replied to a similar questionnair butr here goes.j
25 de junho de 2026
Resposta da T W White & Sons
David, yes apologies, that may have come from Mazda direct. But thank you for the 5 star response for our Bookham service team.
Great Service from Mark Hammond and the…
Great Service from Mark Hammond and the team. I bought a car and was very happy with the whole process start to finish. Thx again
2 de julho de 2026
Resposta da T W White & Sons
Nicholas, that's great to hear. We're happy our Bookham Mazda showroom team provided you with such a positive experience.
Resposta da T W White & Sons
Tim, thank you for your positive review of our Mazda servicing team. We look forward to your next visit.
The staff were very helpful and…
The staff were very helpful and informative whenever I needed to contact them. I bought the new car online and my old car was taken in part exchange without them seeing it.
2 de julho de 2026
Resposta da T W White & Sons
Rob, we're glad to hear we delivered such a great Suzuki buying experience. Thank you for sharing your comments here for others to see.
Service carried out to my satisfaction
25 de junho de 2026
Resposta da T W White & Sons
Anne, thank you we do appreciate your 5 star review.
Excellent Service
I have been using TW White in Bookham for many years both for purchasing cars and servicing. I have always experienced excellent customer service and knowledgeable staff. I would like to mention the young lad who collected and delivered my mx5 after its service who was a credit to the company.
25 de junho de 2026
Resposta da T W White & Sons
Sally, thank you for your kind words and this wonderful review. We'll be sure to share your comments with the team.
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