Vets Now Avaliações 25.024

Referral was very efficient.We were at the out of hours surgery within 15 mins of the initial call.Waiting was minimal considering there were a number of pets ahead of us.the vet was very good at calming both us & our dog.Treatment options were clearly explained & we were at the heart of the decision.Would recommend.Only reason for 4 not 5 stars was fact they uploaded wrong pet record to our vet when we had a follow up appointment.

Excellent service! The team is really caring and that’s really appreciated.

Vet was absolutely amazing, explained everything very well, took very good care of my fur baby in her time of needing emergency surgery!

Very helpful and caring
Waiting time was long but understand there was an emergency

Wonderful service - both Receptionist and Vet could not have been kinder or more professional.

Service was fast and being an emergency is what was needed.
Very friendly and caring staff.
The price overall was extremely expensive. The pain killers were so expensive. It’s really difficult to understand why they are the price they charge. I appreciate the charge for out of hours but the medicine not.

All the staff were friendly, calm and patient and extremely helpful.
I'm so grateful that we have this out of hours service available, as it's always just after our surgery closes for the day (or weekend), that the accidents happen.
We're lucky, we have good insurance, which will help to cover the cost of the initial consultation too.

Wow!! What can I say,amazing communication, the friendliness and kindness from all the staff we saw was incredible. Having been to our own vets just a few days before the service was far better. I felt that they treated my dog with the best care and not just another walk in. I can’t thank them enough.

I was referred by my vet after my Labrador suffered a horrible injury to his throat. I have never experienced such quality service and real empathy towards my beloved Alfie. He spent 2 days and nights at the hospital and was constantly under loving care with a twice daily update from the surgeon. Thank you all so much for your incredible help and belive it or not Alfie treated the visit like a holiday and almost didn't want to come home.

Being able to have what is effectively animal a&e close by is excellent. Staff very friendly and helpful.

Excellent vet and nurse. So very impressed and relieved by the level of service I received. Nothing was too much trouble and I could sit with my dog while she was being treated which helped me and my dog.

Vets now in Stoke were brilliant when helping us as our puppy had an allergic reaction .

Excellent service. Fast, professional and reassuring.

Staff brilliant
Responsive staff efficient

Amazing. The staff at Vets Now Newport were incredible when my rabbit, Wes, who went into Gut Statis following a routine castration. They were friendly, knowledgeable & so professional. All staff have a deep compassion for animals, & it shows. Lovely premises, ample parking, clean & tidy spaces. Leaving Wes there for the night was not an easy decision, however the staff were so caring & couldnt do enough to set my mind at ease, keeping me notified throughout Wes' stay. Very impressed 😇😇😇

Used as emergency out of hours. Always easy to get seen, friendly and helpful staff. Despite being emergency service the prices are still a bit extreme.

We didn’t wait too long for my dog to get examined. They were very very helpful. Looked after my dog all night and tried their very best to help me with the Dog insurance.

Very good, very helpful, very kind , and kept us updated throughout the night .

Had great service sorted my dog really quickly had emergency appointment early hours xx

If you need an emergency vet then you really don't have a choice but they were great, compassionate helpful and knowledgeable. Our kitty recovered :)

Only downside is finding your way across the carpark at night - main racecourse entrance needed