Easipay Carpets Ltd Avaliações 

3.876
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had a fitting date so ive asked my family members to come and help empty my sons bedroom so it was all ready. I was waiting allday for the lad to show up. Communication was none existent all through... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic, had Living room, Hallway and Bedroom done, me thinking it would be an all day job was done in 2 and half hours and had a cracking laugh with the fitters, Highly recommend! Cheers!

Avaliado com 5 de um total de 5 estrelas

Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Pisos
  2. também em
  3. Fornecedor de pisos de madeira e laminados
  4. Loja de Carpetes

Escrito pela empresa

We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,3

Todas as avaliações

(3.876)

585 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Couldnt be happier

Couldnt be happier , everything was so easy and everyone i dealt with was very professional and polite . Would 100% recommend .

12 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Tasha. “Couldn’t be happier” is exactly what we love to hear! We’re delighted everything was easy and that everyone you dealt with was professional and polite.

Avaliado com 5 de um total de 5 estrelas

Arrived on time got straight on fitting…

Arrived on time got straight on fitting the carpet around my chair lift feet on each stair step they did a fantastic job which couldn't of been easy but these lads over come it and fitted my carpet it looks fantastic with my new decor thanks again to the lads for a great job done many thanks Mr L CONNOR

18 de agosto de 2026
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Lee. We’re really pleased the team could work carefully around your chair lift and still get such a fantastic finish. That sounds like a tricky fitting, so we’ll absolutely pass your praise on to the lads. We hope you love how it all looks with your new décor!

Avaliado com 5 de um total de 5 estrelas

Easipay carpets

Easipay carpets , have many different carpets , vinyl different flooring to choose from , you get to pay weekly or monthly which is great if you can’t afford to pay carpet all at once , they come to your house and let you chose which one you want , the people are great when they came , also you don’t have to wait to long to get it fitted , i put an enquiry in it took 2 weeks to get it fitted , i would go with this company they very good at thier job

5 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Chelsea. We’re delighted you enjoyed the choice of flooring and found the flexible payment options helpful. It’s great to hear the home visit made choosing easy and that you didn’t have long to wait for fitting either. Thank you for recommending us!

Avaliado com 2 de um total de 5 estrelas

I received a very poor service

I received a very poor service. There was mistakes made from srarr to finish. A date was arranged for my vinyl to be fitted, frontroom had been cleared as requested. The first day of fitting no one turned up, I called the office was told they were coming. Called the fitter at 2pm he said he was on his way, an hour later still no one arrived. Called fitter again no answer made various calls to the office told someone was still coming. 5pm received a tx from another fitter apologising and said he would come the next day which wasn't suitable as I had taken the day off for the fitting.
2 weeks later the fitters arrived and put vinyl down.
On closer inspection after they left the bathroom floor had so many mistakes, the vinyl had not been fitted well, could see previous flooring around edges, behind the sink abit had been cut out then stuck back on and the join and the back of the toilet was overlapping.
Contacted the office again and provided photos as proof.
Waited 2 weeks for an inspection to be carried out, then it was decided they needed to lay a new piece.
Waites another week for this to be done and surprise surprise the fitters didn't turn up.
Finally after two months of original fitting date I had got my floors down.
The office were really good in trying to sort the problems out but unfortunately the fitters were the problem and rushed the jobs, and they don't seal the floors either which you don't get told, fitting a floor in a bathroom and not sealing it is going to ruin the flooring very quickly so had to get someone else to seal the floors.

9 de fevereiro de 2026
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Hi Roberta,

Thank you for taking the time to leave your review. We’re sorry that you experienced delays and issues with the fitting, although we are pleased to hear that our office team were helpful in working with you to resolve the problems.

We have reviewed the order and can confirm that the matter has since been dealt with by our management team and the fitting issues have been resolved.

With regard to the sealing of the flooring, this was explained as part of the fitting arrangements and was acknowledged in the fitting contract that was signed, confirming that the flooring would not be sealed as part of the standard fitting service.

We appreciate that the delays and initial fitting issues were frustrating, and we’re pleased that we were able to work with you to get the matter resolved.

Kind regards,
Customer Services

Avaliado com 5 de um total de 5 estrelas

The fitters arrived promptly and got to…

The fitters arrived promptly and got to work straight away. Nothing was too much trouble and my kitchen floor was fitted within 30 mins. Excellent service and they even tidied up after themselves.

18 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Joanne. We’re delighted the fitters arrived promptly, got straight to work and had your kitchen floor finished so quickly. Even better that they left everything tidy afterwards!

Avaliado com 5 de um total de 5 estrelas

Had my flooring done and it is lovely…

Had my flooring done and it is lovely will be having more done in the future my bathroom and kitchen very efficient and a nice tidy job thank you

4 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Natalie. We’re so pleased you love your new flooring and that the team completed such an efficient and tidy job. We’d be delighted to help with your bathroom and kitchen in the future.

Avaliado com 5 de um total de 5 estrelas

Good communication and very efficient

Good communication and very efficient

18 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Lisa. We’re really pleased you were happy with the communication and efficiency of the team. We appreciate your five-star feedback.

Avaliado com 5 de um total de 5 estrelas

Easy and affordable

Easy and affordable. When the fitters did come they were quick and professional

17 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Jade. We’re delighted you found the process easy and affordable, and that the fitters were quick and professional. Thank you for choosing Easipay Carpets.

Avaliado com 4 de um total de 5 estrelas

Worth a try

Only bit of advice I’d give is read the small print it’s important. Other than that the after sales team were very helpful

3 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Hi Anthony,

Thank you for taking the time to leave a review and also speak with our after sales team so we could understand and address your issues.

Many Thanks
Easipay Carpets

Avaliado com 5 de um total de 5 estrelas

Easy peasey lemon squeezy

Easy easy lemon squeeze.
Brilliant home visit . Very helpful. Friendly good service .
He does not sell you what you cannot afford. Gives advice on what may not look right. Very helpful.
Would recommend to anyone wanting new flooring. Reasonable payment scheme.

26 de julho de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Jackie. We love “easy peasey lemon squeezy”! We’re delighted your home visit was friendly, helpful and pressure-free, with honest advice based around what worked for you and your budget. Thank you for recommending us.

Avaliado com 5 de um total de 5 estrelas

Used easypay carpets for a while now

Used easypay carpets for a while now . Always get me measured and fitted in no time always very friendly would highly recommend

6 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Janine. We’re so pleased you’ve continued to use us and that we always manage to get you measured and fitted quickly. Your continued support and recommendation mean a lot.

Avaliado com 5 de um total de 5 estrelas

Great service great quick efficient…

Great service great quick efficient fitting guys. Would defo recommend

12 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Leah. We’re delighted you received great service and that the fitting team were quick and efficient. Thank you so much for recommending us.

Avaliado com 2 de um total de 5 estrelas

Carpets fitted and very polite

Carpets fitted and very polite. They smelt of alcohol and refused to take the left over carpet and I gave them the money but ran off before I had chance to inspect the carpet properly. They was just like sigh there sing there. When I chance to look it was a proper bad job

12 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We hit a sticky patch at first with…

We hit a sticky patch at first with furniture still in rooms it was looking we might of had to reschedule but Mani and his uncle went the extra mile for me and my family they fitted all 3 carpets which was brilliant work we are over the moon with the service the quality of carpet is fantastic and the price well you can't go wrong to be fair all in all absolutely brilliant 😁

11 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Scott. We’re thrilled Mani and his uncle went the extra mile to make sure everything could still be completed for you and your family. It’s fantastic to hear you’re over the moon with the service, carpet quality and price. We’ll make sure they see your lovely feedback!

Avaliado com 5 de um total de 5 estrelas

They where quick at laying the flooring…

They where quick at laying the flooring and arrived early and left the floor clean

12 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Reena. We’re really pleased the team arrived promptly, fitted everything quickly and left your floor clean afterwards. We appreciate your review.

Avaliado com 5 de um total de 5 estrelas

Really easy process

Really easy process. Once measured up and quoted it was quick to get booked in for fitting. Laminate flooring fitted really quickly and it looks amazing - fitting team were very professional making sure I was 100% satisfied before taking payment and left area spotless

12 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much. We’re delighted the process was easy and that your laminate looks amazing. It’s especially lovely to hear the fitting team made sure you were completely happy before finishing and left the area spotless.

Avaliado com 5 de um total de 5 estrelas

Happy customer.

I am so pleased with my hallway, I had lovely laminate fitted recently.
The fitters, Peter and Chris have done a lovely job and were both professional and friendly while at my home.
Thank you to all concerned.

4 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you so much, Linda. We’re thrilled you love your new hallway laminate. We’ll make sure Peter and Chris hear your lovely comments — it’s wonderful to know they were professional, friendly and did such a lovely job.

Avaliado com 5 de um total de 5 estrelas

Perfection

Joe C and his team arrived on time. They were professional and friendly. The carpet fitting was completed in no time and looked perfectly beautiful. Thank you for the fitting.

11 de agosto de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Kadi. We’re delighted Joe C and his team arrived on time, made you feel comfortable and fitted your carpet beautifully. “Perfection” is very high praise — thank you!

Avaliado com 5 de um total de 5 estrelas

Easy pay carpets & flooring

Excellent service
Excellent quality
Payment structure excellent for low income budgets

1 de junho de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Thank you, Jennifer. We’re so pleased you were happy with the service, quality and payment structure. Making good flooring more manageable for different budgets is exactly what we aim for.

Avaliado com 1 de um total de 5 estrelas

I wanted laminate flooring but got…

I wanted laminate flooring but got recommended vinyl flooring as its more hardworking if you have dogs was only down a month and my dogs manage to rip it up so obviously it was slightly raised in a corner for my dog to rip it up then I told them and they said if I want new flooring it will be extra on top of the £83 a month I'm paying for 6 months so I'll be paying £167 so basically I'm still paying for the flooring that didn't even last a month no discount nothing

21 de maio de 2026
Avaliação não solicitada
logotipo da Easipay Carpets Ltd

Resposta da Easipay Carpets Ltd

Hi,

We’re sorry to hear you’re unhappy with your flooring and appreciate you taking the time to leave your feedback.

We’re unable to locate any previous report of an issue with the flooring, so we haven’t had the opportunity to inspect what has happened or discuss this with you directly.

From your review, it sounds like there may be an issue that needs looking into, particularly regarding the flooring lifting and the circumstances around this. We’d really like the opportunity to investigate this properly and see what we can do to help.

Please contact our office directly with your details so we can locate your installation and arrange for the matter to be looked into.

We’re always happy to investigate concerns and would much rather have the opportunity to resolve an issue directly with a customer than leave them feeling dissatisfied.

Kind regards,
Easipay Carpets

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