Vets Now Avaliações 25.024

Was seen immediately but was discharged without any painkillers and when I phoned and asked why they had not given my dog pain relief to go home with was told they just didn'tgive it to her, I also asked when she last ate and whether to feed her and was told it was up to me if I wanted to feed her, also was not told when to start giving the antibiotics so also had to phone for that information, we was very distressed about our poorly dog and dont feel we had been given the correct information on discharge, our bill was around £1400 and our dog was no better so we went to our own vet the following day when they were open and they successfully done the operation the dog needed immediately. Would not trust your company with my precious dog again.

We took our poorly dog in at lunchtime due to sickness and diarrhoea ( passing blood) sent home being told the blood is not concerning.She was given an anti sickness vaccine and painkiller.After arriving home she passed a large quantity of blood and very lethargic so phoned again and advised to return.We arrived at 9.10pm and left at 12.45 am.There was no triage and we were waiting with an obviously poorly dog and I had to ask that she be put on intravenous fluids which happened shortly before we left.A different vet from lunchtime assured us the large quantity of blood she had passed was not concerning.Since seeing our own vet the next day she had x-rays fluids by IV and antibiotics and is thankfully now recovering.

The vets are competent and know their things. We had the Emergency vets, so not cheap! But they gave a good aftercare on the phone. Luckily we are insured. Dog is better by now. Thanks!

Saw us quickly and everyone there was so helpful and kind to us and our cat. Reassured us and gave us advice.

Welcoming receptionist, Vet calmly listened, thorough examination and confidentiality put our minds at ease

would not recommend this vets at all. Would never take my pet back there. Only took Nala there as it was the out of hours vets awlful awlful money grabbers.I would rather drive for a few hours than take my pet there. Vet was in my words useless

So grateful to staff willing to work over holiday weekends to make what was a very scary experience with our beloved family dog a little less scary. They were so caring and compassionate.

Superb vet and staff, kind and helpful so no issue…BUT the charges..omg…the company takes advantage of our love for animals in this country so think they can charge what they like…it a common problem in the UK that these big vet companies take advantage of us, it’s disgusting

We visited following a very stressful time. The receptionists and Vet Tom were all really helpful.

I would recommend Blaise Animal Hospital for anyone with pets in need.

Nurses and vets alike took very good care of my dog whilst PDSA was investigating the issue. They were caring, honest and compassionate.
Would recommend Vets Now.

Helpful, friendly staff. We were seen quickly by a nurse and then the vet. Both of these were competent and the vet was clear about the best way to deal with the issue at hand.

I rang emergency number, the lady took all my details and directed me to the nearest available clinic, where my dog was thoroughly checked over, given medication and advice. Very quick service and response. Very satisfied with the speed and professionalism of all involved and Max is now recovering happily at home.

The wait was quite long, but when seen, I got a thorough exam for my dog. Possible problem was picked up.
I had to ring them in the evening for further medication, which the vet was happy to do for me

Vets Now provided prompt, clear ,efficient and caring service in an emergency situation for our cat. We were kept informed of what was happening and advised of costs involved. We were given the opportunity to take our cat to our own vet "out of hours" service but declined as it was too far away under the circumstances.

Very caring and considerate treatment of both me and my dog

Excellent care, however almost £700 for an infected anal gland is rather steep.
Nurses and vet were friendly and efficient. Thank you for looking after us! 😊

saw a nurse first no treatment high price for no treatment

Calm reassuring friendly staff. Seem very fast and referral set up all on a bank holiday. Thank you

I took my dying dog to Clay Cross Chesterfield Vets Now. Upon arriving I was greeted with the receptionist who was nice, but over worked as it was a busy bank holiday. I waited my turn to see a Vet. I brought in my dying dog, put him on the table and she said he was skin and bones. And that he should be Euphanised. I was totally devastated. While waiting for him to be Euphanised, people kept walking through the room I was in with my dying dog. Totally unprofessional, I even had to pay the bill over his dying body, to top it off the door was left open to the waiting room just as he was Euphanised. The nicest person to me was the receptionist, not the Vet. Not Happy!

Was told by a different vet my cat wouldn't make it till Monday and was best to pts however vet now saved my boy and gave him a clean bill of health and I couldn't be more grateful they went above and beyond to make sure he gets the correct medication for his condition to improve the quality of life he has.